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Quality assurance in Higher Education

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Quality assurance in higher education refers to systematic processes and policies implemented by institutions to ensure that educational programs meet established standards of excellence, enhance student learning outcomes, and maintain institutional accountability. It involves continuous evaluation, assessment, and improvement of academic offerings and institutional practices.
lightbulbAbout this topic
Quality assurance in higher education refers to systematic processes and policies implemented by institutions to ensure that educational programs meet established standards of excellence, enhance student learning outcomes, and maintain institutional accountability. It involves continuous evaluation, assessment, and improvement of academic offerings and institutional practices.

Key research themes

1. How can impact evaluation methodologies improve the understanding of quality assurance effectiveness in higher education?

This research theme investigates the development and implementation of rigorous impact evaluation methodologies to generate empirical and causal evidence about the effectiveness of quality assurance (QA) interventions in higher education institutions (HEIs). Understanding the actual impact mechanisms and stakeholders’ perspectives addresses previous gaps of insufficient empirical study, especially beyond peer-expert judgments, focusing on students and faculty views. Such evaluation is essential for evidence-based policy making and continuous quality improvement in HE.

Key finding: The paper presents a detailed methodology for impact evaluation of QA in HE, emphasizing longitudinal and comparative studies combined with mixed methods mainly through surveys and structured interviews involving various... Read more
Key finding: This study highlights the critical need for strengthening internal quality assurance mechanisms within Nigerian public universities, noting that external QA efforts (e.g., accreditation and benchmarking) must be matched by... Read more
Key finding: This research reveals that shifting university accreditation towards an evidence-based approach—grounded on comprehensive data and involving all stakeholders including staff and students—enhances quality assurance by focusing... Read more
Key finding: This study emphasizes that quality assurance and accreditation are intertwined yet distinct; accreditation is a major QA instrument where using evidence rigorously to inform decisions increases transparency and stakeholder... Read more

2. What institutional frameworks and organizational practices best support sustainable internal quality assurance in higher education?

This theme covers the design, institutionalization, and operationalization of quality assurance mechanisms within HEIs, examining governance structures, policy frameworks, committee systems, and the role of internal quality assurance cells (IQACs). It evaluates how such frameworks contribute to quality enhancement, institutional improvement, and stakeholder accountability. The focus is on organizational approaches that sustainably embed QA into core academic and administrative processes, supporting continuous improvement and responsiveness to evolving educational needs.

Key finding: This paper provides an in-depth examination of comprehensive institutional QA frameworks that integrate academic, administrative, and infrastructural dimensions, underscoring the importance of a well-institutionalized quality... Read more
Key finding: The study presents a qualitative analysis of KNUST’s QA framework development, highlighting successful institutionalizing of QA practices through governance integration, decentralization, and supportive policies. It... Read more
Key finding: This study underscores the critical role of physical infrastructure management as a foundational component of institutional QA. It argues that efficient planning, specification, and utilization of physical resources including... Read more
Key finding: The paper discusses implementation of QA standards at University Pendidikan Sultan Idris, focusing on building a quality culture through faculty and administration commitment. It identifies regular performance measurements... Read more
Key finding: This work advances theoretical understanding of QA by differentiating quality definitions (exceptional, fitness for purpose, transformation) and by outlining approaches like accreditation, assessment, and audit. It situates... Read more

3. How does student involvement influence quality assurance and educational service satisfaction in higher education?

This theme explores the role of students as active participants in QA processes, recognizing students as both consumers and producers of knowledge. It investigates the impact of student representation in governance, feedback mechanisms, and their involvement in teaching and learning evaluations. The focus is on how meaningful student involvement correlates with enhanced quality assurance outcomes and student satisfaction, especially in STEM disciplines and cross-border educational contexts.

Key finding: The study highlights that although student involvement in QA processes is critical for enhancing educational quality and equity, actual participation is often peripheral and tokenistic in many institutions. It emphasizes... Read more
Key finding: Survey of cross-border students in Ugandan universities reveals significant dissatisfaction related to institutional physical and academic capacities, such as accommodation, library, and teaching quality. Student perceptions... Read more
Key finding: The paper analyzes how the Israeli QA system engages faculty development centers to enhance learning outcomes and teaching quality through professional development, technological integration, and student satisfaction surveys.... Read more

All papers in Quality assurance in Higher Education

Implementar procesos de evaluación en la gestión de las instituciones de educación superior es de suma importancia para el cumplimiento de los objetivos institucionales, especialmente en aquellas del sector público, ya que deben someterse... more
Les outils d’intelligence artificielle générative entrent dans l’activité de nombreux professionnels. Les recherches disponibles mesurent surtout des performances assistées ; elles ne permettent pas, à elles seules, de conclure à... more
Το παρόν κείμενο αναλύει την εξέλιξη της ανώτατης εκπαίδευσης και του επαγγέλματος του Διδακτικού και Ερευνητικού Προσωπικού (ΔΕΠ) στην Ελλάδα. Η διαχρονική διάσταση της ανάλυσης διαρθρώνεται σε δύο περιόδους : από τη μια, την αρχή, τα... more
Artisanal and small-scale mining (ASM) and small-scale agriculture often coexist in rural African economies, creating both opportunities for livelihood diversification and competition over labour, land and water. This article examines... more
Σκοπός της παρούσας μελέτης είναι η τεκμηριωμένη αποτίμηση του ισχύοντος θεσμικού πλαισίου, η ανάδειξη προκλήσεων που προκύπτουν από την εφαρμογή του, καθώς και η διατύπωση προτάσεων για τη βελτίωσή του. Εξετάζει τη μεθοδολογία και τα... more
This paper examined how institutional restructuring and process optimization could support the effective implementation of the Education and Training Policy (ETP) 2023 at St. Augustine University of Tanzania (SAUT). The policy calls for... more
Ponencia La vinculación universidad-empresa-organismo, un hito en la formación de profesionistas en las escuelas de negocios Eje temático Educación en contaduría, administración, informática y carreras afines Autores
Nigeria's progress toward the Sustainable Development Goals, using a SWOT analysis framework. Nigeria's urgent need for economic diversification and technological self-reliance motivates the research. While the federal government has... more
Teacher education policies play a critical role in defining the knowledge, skills, competencies, and professional expectations required of future teachers. In the Philippines, the Commission on Higher Education (CHED) has introduced... more
Este imposibil, dragi cititori, să nu fi văzut în ultimele săptămâni o știre sau o analiză referitoare la pericolul ca AI-ul să se dezvolte atât de rapid și în mod atât de complex încât noi, cei care am creat această realitate, să nu o... more
Graduating students face increasing financial responsibilities as they transition from higher education to the workforce, making financial literacy and responsible saving habits essential competencies. This study examines the relationship... more
Universities not only produce knowledge but also organize the conditions under which it can be pursued. This study asks how contemporary institutional arrangements shape which forms of research remain viable. Based on a conceptual... more
Comment introduire en Haïti un dispositif conçu et institutionnalisé dans d’autres contextes sans tomber dans deux écueils opposés : la simple transposition d’un modèle étranger et la volonté de tout reconstruire au nom de la spécificité... more
Que devient la validation des acquis de l’expérience lorsque le candidat ne peut pas être physiquement présent auprès de l’institution qui l’accompagne ? Cette question conduit à penser ensemble politique universitaire, reconnaissance de... more
Peut-on avoir construit, au fil de l’expérience professionnelle, des compétences comparables à celles attendues d’un diplômé sans jamais avoir obtenu le diplôme correspondant ? Cette question est au cœur de la validation des acquis de... more
Avoir de l’expérience ne suffit pas toujours à faire reconnaître ce que l’on sait réellement faire. Lorsqu’aucun diplôme ne vient attester les compétences revendiquées, une question décisive apparaît : sur quelles preuves peut-on fonder... more
Universities worldwide are increasingly shaped by neoliberal reforms that emphasise competition and performance measurement. This article examines how research autonomy is experienced and negotiated within two New Zealand universities... more
The case-study allegations are explicitly distinguished from independently verified findings; additional institution-level record matching is required before claims of actual fraud or public-fund misuse are treated as established.
is part of the biggest change in the way our species conducts learning since the invention of the chalkboard or perhaps the alphabet. The development of computers and electronic communications has removed barriers of space and time. We... more
This study examined video-based learning resources and digital library and e-resource platforms as correlates of the academic performance of Business Education students in Federal University Dutsin-Ma, Katsina State. Two objectives guided... more
Quality assurance in higher education Technical and Vocational Education and Training (HE-TVET) is commonly expressed through accreditation, qualification standards, curriculum controls, assessment procedures, and staff credentials. These... more
Abstract Small Caribbean states face a distinctive quality challenge: a limited pool of specialist educators must prepare graduates for labour markets that are technologically fluid, internationally exposed, and economically... more
This study aimed to investigate the impact of digital transformation on enhancing the efficiency of administrative decisions in higher education institutions. It highlights the structural distortions and administrative challenges facing... more
This study aimed to investigate the impact of digital transformation on enhancing the efficiency of administrative decisions in higher education institutions. It highlights the structural distortions and administrative challenges facing... more
This article explores the transformative potential of Artificial Intelligence (AI) within the context of educational administration in Nigeria. It examines how Artificial Intelligence (AI)-powered tools can streamline operational... more
Purpose Amid the worldwide lockdown and emergency transition to online classes caused by the COVID-19 pandemic, this paper aims to examine high school students’ satisfaction in this unique learning environment. Design/methodology/approach... more
PurposeThis paper demonstrates how the positioning of self and others affects change in higher education.Design/methodology/approachThe discourse of various educators was collected during various interviews and discussion groups. A... more
A survey was conducted using the National Open University database to ascertain the number of women from the northwestern states of Jigawa, Kaduna, Kano, Katsina, Kebbi, Sokoto and Zamfara studying in the University based on the admission... more
This report is intended to support policymakers in designing and implementingpolicies to enhance equity and inclusion in higher education, with a focus onimproving access, progression and completion for all learners – and, in... more
Purpose This research sought to empirically identify context specific dimensions of service quality at Zimbabwean State Universities. The study also sought to measure the ‘university-wide’ overall service quality at National University of... more
This paper reports the research results of the Claraboya project, which through the implementation of attitudinal changes in teachers regarding reading suggestions, is focused on improving student academic performance and student... more
This study aims to distinguish the Quality Assurance Effectiveness (QAE) and the performance of public and private Higher Education Institutions (HEIs), analysing the individual and combined effects of QAE on institutional performance.... more
La politique éditoriale de Math-Ecole est claire quant au public cible de la Revue. Il est en effet mentionné à plusieurs reprises sur le site Internet de la Revue (http://www. math-ecole.ch) qu'elle « s'adresse aux enseignants du... more
A tanulmány a Nemzeti Kutatási Kiválósági Program (NKKP_25) 2025. évi pályázatának eredményeit elemzi intézményi és tudományterületi bontásban. A vizsgálat célja a hazai kutatási kiválóság szerkezeti sajátosságainak feltárása, valamint... more
India’s Democratic Future: One Nation, One Election by 2029 examines the proposal to synchronize elections to the Lok Sabha and State Legislative Assemblies, with the broader objective of establishing a coordinated electoral cycle in... more
The global labor competition imposes on graduates fundamentally new requirements for the competence profile. Evaluation of the quality of higher education results is one of the possibilities to strengthen the competitive position of the... more
This paper focused on how Quality Assurance (QA) and continuous improvement systems assisted in the effective implementation of the Education and Training Policy 2023 at St. Augustine University of Tanzania (SAUT). The Education and... more
Since 2001 we have interpreted the distinctive content of our teaching in the context of the biblical languages. Yet in order for this content and its related methodology to remain consistent with our confession of faith, we had to... more
Generative artificial intelligence (AI) challenges a foundational assumption of internal quality assurance (IQA): an assessed artefact can no longer be treated automatically as trustworthy evidence of a learner's own competence. This... more
Aim: This study examined how institutional synergy can be operationalized to promote sustainable public service innovation through cross-sector collaboration anchored in quality management principles. It focused on how public... more
Cet article analyse les reconfigurations du travail des acteur·trices de l’insertion socio-professionnelle en Suisse dans un contexte de numérisation croissante. En croisant la conception de leur activité professionnelle et la perception... more
Strengthened Quality Assurance (QA) measures in the academe may produce graduates with the relevant fourth industrial revolution (FIRe)-ready skills of technology, language and human skills, cultural readiness, and ethical values. This... more
Η μελέτη εξετάζει, στο πλαίσιο της διαβούλευσης του 2010 για την αναδιοργάνωση της ανώτατης εκπαίδευσης, τις προτεινόμενες αλλαγές στη διοίκηση των πανεπιστημίων υπό το πρίσμα της συνταγματικής αρχής της πλήρους αυτοδιοίκησης. Με αφετηρία... more
In an unprecedented blow to the global standing of British higher education, three traditional UK universities – ranging from a Russell Group member to pioneering public institutions – have been stripped of their operational licences in... more
A Review of the Literature on Mathematics", is a literature review exploring the impact of teaching competence on students' mathematical performance. The review is framed around theories of Pedagogical Content Knowledge (Shulman), Bloom's... more
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