IT Service Management

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Papers 2

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Quality Assurance Engineering

Computer Science

Management Information Systems

Technology

Service Design

Teaching and Learning Programming

Information Security Management, Governance and Risk Management

IT Service Management

Quality Assurance, TQM, and 6 Sigma

Cloud Computing Economy

ITSM

ITIL

ITIL and IT Service Management

eResearch

Economics of Cloud Computing

Service Operations, Service Management, Service Innovation, Service Design

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Manuel Menezes de Sequeira

Aspect Oriented Software Development, Aspect-Oriented Programming, Computer Science, and IT Service Management

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Aysegul Gelmis

Bogazici University

Alumna

Industrial Engineering Department

Engineering Management, Health systems engineering and operations management, Industrial Engineering, and Information Systems

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Ana Rita Sousa

ISCTE - Lisbon University Institute

Graduate Student

Department of Information Science and Technology

Computer Science and IT Service Management

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Paulo Ferreira

ISCTE - Lisbon University Institute

Graduate Student

Department of Information Science and Technology

IT Service Management, ITIL, and ITSM

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Paulo Ferreira

ISCTE - Lisbon University Institute

Graduate Student

Department of Information Science and Technology

IT Service Management

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Ricardo Martins

ISCTE - Lisbon University Institute

Graduate Student

Department of Information Science and Technology

Computer Science and IT Service Management

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Peter Brooks

Business Analysis, IT Service Management, ITIL, and ITSM

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Anna Queralt

Barcelona Supercomputing Center

Post-Doc

Computer Sciences Department

Automated Reasoning (Computer Science), Conceptual Modeling and Semantic Models, Conceptual Modelling, and Description logics

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Raza R Memon

University of Northampton

Graduate Student

IT Service Management Department

IT Service Management and Quality Assurance, TQM, and 6 Sigma

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Mawuli Attah

Ghana Telecom University College

Graduate Student

Informatics Department

Computer Hardware and Networking, IT Service Management, ITIL, and Informatics

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Fiona McDonald

SAP Research

Department Member

SAP Research Belfast Department

Cloud Computing, Cloud Computing Economy, Economics of Cloud Computing, and ICT in Supply Chains

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adel adel

Universiti Utara Malaysia

Post-Doc

College of Arts and Sciences

IT Service Management and Management Information Systems

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Ricardo Freitas

Instituto Superior Técnico

Graduate Student

DEI Department

IT Service Management

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Hugo Gomes

IT Service Management, Service Operations, Service Management, Service Innovation, Service Design, ITIL Cloud Computing, and ITIL and IT Service Management

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Mohammad Kajbaf

AmirKabir University Of Technology

Graduate Student

Department of Computer Engineering and Information Technology

IT Service Management, Information Technology, and Service Operations, Service Management, Service Innovation, Service Design

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Ric Phillips

Swinburne University of Technology

Graduate Student

Faculty of Information and Communication Technologies

Enterprise Architecture, IT Service Management, and eResearch

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davide ceremigna

IT Service Management and Service Operations, Service Management, Service Innovation, Service Design

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Michael Pott

IT Service Management and Marketing Strategy

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Martin R. Wolf

FH Aachen

Faculty Member

Faculty of Electrical Engineering and Information Technology

IT Service Management, Internal Audit, Media Design, and Service Science, Management, and Engineering

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