Empowerment of Hospitality and Tourism Employees for Quality Service Delivery
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Michael Kissi
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goh ying li
Employee Relations, Human Resource Management, Personnel Economics, Negotiations, Adult Education, Vocational Training, Empowerment of Hospitality and Tourism Employees for Quality Service Delivery, Human Resource Management, and Human Resource, Management, Administration, Employee Relations, Communication, Employee Development, Business Law
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Mathias Antoinette
Cloud-based knowledge services, knowledge quality, knowledge management technologies, semantic technologies, blended learning, Customer services quality, Customer satisfaction, Consumer behaviour, Electronic commerce, Retailing, Empowerment of Hospitality and Tourism Employees for Quality Service Delivery, and Hospitality Management (Hotel Management)





