Customer Satisfaction

David Grundy

Northumbria University

Faculty Member

Newcastle Business School

Business, Commitment Trust Theory, Consumer Behaviour, and Consumer Research

Ekin Pehlivan Yalcin

Bentley University

Department Member

Marketing Department

Brand, Brand Image, Brand Management, and Brand Personality

Steven Van de Walle

Erasmus University Rotterdam

Faculty Member

Department of Public Administration

Comparative Public Administration, Corruption (Political Science), Customer Satisfaction, and Governance

Elif Alptekin

Coaching, Consumer Behavior, Consumer Behaviour, and Customer Loyalty

Lucio Iaccarino

Advertising, Analisi delle politiche pubbliche, democrazia deliberativa, Análisis y gestión de políticas públicas. Barcelona: Ariel, 2008, and Events

Behnam Ahmadkhani

Sharif University of Technology

Graduate Student

School of Management

Brand Management, Business, CRM/Customer Relationship Management, and Customer Loyalty

José Santos

Instituto Superior Politécnico Gaya

Faculty Member

Escola Superior de Ciência e Tecnologia Department

Administration, Business, Business Process Management, and CRM/Customer Relationship Management

Thomas Eichentopf

Erasmus University Rotterdam

Department Member

ERIM - Erasmus Research Institute for Management

B2B, Business Ethics, Business to Business Marketing, and Consulting

Md. Faruk Hossain

University of Dhaka, Bangladesh

Graduate Student

Marketing Department

Brand Positioning, Customer Satisfaction, Marketing, and Marketing Strategy

Saleem Rahman

Iqra University islamabad campus IUIC

Graduate Student

Management Sciences Department

Customer Loyalty, Customer Satisfaction, Knowledge Management, and Management Science

Ruth Baxter

University of Melbourne

Librarian

University Library Department

Academic Librarianship, Access Control, Cultures of Technologies and Interfaces, and Customer Satisfaction

Carmen Neghina

Open University The Netherlands

Graduate Student

Business & Management Department

Arbitration, Brand Management, Branding, and Cultural Theory

Nur Özer Canarslan

Anadolu University

Faculty Member

Open Education Faculty

Customer Behaviour, Customer Commitment, Customer Loyalty, and Customer Retention

Nick Johns

Bournemouth University

Faculty Member

School of Tourism

Customer Satisfaction, Relationship Marketing, and Services

Roberto Ramos

Universidade Federal do Ceará

Faculty Member

Campus Cariri Department

Academic Research in Marketing in Brazil, Business, Business & Society, and Business History

fatash mirza

Iqra University islamabad campus IUIC

Graduate Student

Management Sciences Department

Customer Loyalty, Customer Satisfaction, Knowledge Management, and Management Sciences

albakri mohammad

Universiti Teknologi MARA

Post-Doc

Information System Management Department

Customer Saticfaction, Information system management, Customer Satisfaction, and Education

Matthew Tucker

Liverpool John Moores University

Senior Lecturer in Facilities Management

School of the Built Environment

Built Environment, Customer Satisfaction, Facilities Management, and Facility Management

Manoochehr Najmi

Sharif University of Technology

Faculty Member

Management and Economics Department

Brand Management, CRM/Customer Relationship Management, Customer Satisfaction, and Marketing

Dr. Victor Samwinga

Northumbria University

Faculty Member

School of the Built and Natural Environment

Climate Change Adaptation, Construction Economics, Construction Procurement, and Construction Project Management

Arief Budiman

Lambung Mangkurat University

Faculty Member

Management Department

Academic Research in Marketing in Brazil, B2B, Brand Image, and Brand Management

Mark Abdilla

Durham University

Graduate Student

Durham Business School

Banking and Finance, Business, Consumer Research, and Customer Loyalty

Ufuk Sensoz

Istanbul University

Graduate Student

Faculty of Business Administration

Automotive Engineering, Business Administration, Business Process Management, and Clutch Systems
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