Customer Retention

David Grundy

Northumbria University

Faculty Member

Newcastle Business School

Business, Commitment Trust Theory, Consumer Behaviour, and Consumer Research

Nur Özer Canarslan

Anadolu University

Faculty Member

Open Education Faculty

Customer Behaviour, Customer Commitment, Customer Loyalty, and Customer Retention

Ufuk Sensoz

Istanbul University

Graduate Student

Faculty of Business Administration

Automotive Engineering, Business Administration, Business Process Management, and Clutch Systems

Juan Pablo Ramirez Cruz

Politécnico Grancolombiano

Faculty Member

Departamento de Comunicación Department

Business Information Systems, Communication, Community Cultural Development, and Community Media

Supreet Kanwal

Business Intelligence, Customer Retention, Information Systems, and Information Technology

Roman-Maria Höritzsch

University of Hagen

Graduate Student

Wirtschaftwissenschaften Department

Customer Loyalty, Customer Retention, Professional Services Firms, and Relationship Marketing

Ilias Pappas

Ionian University

Department Member

Department of Informatics

Customer Behaviour, Customer Retention, Customer Satisfaction, and E-commerce

Katarina Nielsen

Alumni Relations, Automotive Industry, Club Culture, and Customer Loyalty

Madina Suvankulova

Customer Retention and Customer Services in Banking Sector
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