Comparative Analysis of Recognition and Competition as Features of Social Influence Using Twitter
by Agnis Stibe
Co-authored with Prof. Harri Oinas-Kukkonen.
Published in Proceedings of the Seventh International Conference on Persuasive Technology, M. Bang and E.L. Ragnemalm (Eds.): PERSUASIVE 2012, LNCS 7284, pp. 274–279, Linköping, Sweden, June 6-8, 2012.
This paper studies how and to what extent social influence design principles can persuade people to participate in... more This paper studies how and to what extent social influence design principles can persuade people to participate in sharing their feedback. For this reason, a Twitter-based system was designed with persuasive software features of social influence at its core. The effects of recognition and competition features were tested in a pilot study in two computer rooms simultaneously. Their effects on the behavior of simulated airline travelers were compared. The main result of this study provides evidence of several positive effects, especially regarding the persuasive powers of recognition in a system’s design.
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Seen by:Final Days - the Decay of Robert Mugabe's Personal Rule in Zimbabwe
Opinion paper
Mugabe is always said to be dying. Sometimes it is said more fervently, as if wishing it will make it so. Whenever... more Mugabe is always said to be dying. Sometimes it is said more fervently, as if wishing it will make it so. Whenever Mugabe is seen visiting his “dentist” in Singapore, his “daughter” in China, or “having a holiday” in Malaysia he must be dying. Each time that the rumour mill has cried wolf, each time that the whispering becomes fantasising, the event has meant less, and Mugabe has become less real, less human, less mortal.
Twitter: „Gezwitscher“ oder gezielte Informationsvermittlung?
by Agnes Mainka
Source / Quelle: Information, Wissenschaft & Praxis, 61(2), 77-82
Twitter: „Gezwitscher“ oder gezielte Informationsvermittlung?
Rapide steigende Nutzerzahlen auf der... more
Twitter: „Gezwitscher“ oder gezielte Informationsvermittlung?
Rapide steigende Nutzerzahlen auf der Microblogging-Webseite Twitter locken auch viele Unternehmen und Politiker auf diese Plattform, um dort potenzielle Kunden oder Wähler zu erreichen. Doch wie erreicht man seine Zielgruppe auf Twitter? In diesem Artikel wird eine Analyse zu dem Nutzerverhalten der Unternehmen und Politiker vorgestellt und beschrieben welche Strategien auf Twitter sich als erfolgreich herausgestellt haben. Des Weiteren wird eine Analyse von Politikerprofilen bezüglich ihrer Follower auf Twitter präsentiert mit dem Hinblick auf die tatsächlich zu erreichenden potenziellen Wähler.
Twitter: „Chirping“ or targeted information transfer?
Rapidly rising numbers of users on the micro-blogging site Twitter also attract many companies and politicians on this platform to reach potential customers or voters. But how they could reach their target group on Twitter? In this article, an analysis of the user behaviour of companies and politicians will be presented and the strategies on Twitter which proved successful will be described. In addition, an analysis of profiles of politicians presented their follower on Twitter with respect to the potential to actually reach voters.
Korpusbasierte Online-Dialoganalyse am Beispiel Twitter
by Agnes Mainka
DGI `12. Proceedings of the 2. DGI 2012 Conference: Social Media und Web Science - Das Web als Lebensraum. (pp. 331-344). Frankfurt a.M.: DGI
Dieser Artikel diskutiert das Vorgehen und die Ergebnisse einer Dialoganalyse auf der Microbloggingplattform Twitter.... more Dieser Artikel diskutiert das Vorgehen und die Ergebnisse einer Dialoganalyse auf der Microbloggingplattform Twitter. Dialoge werden zum einen durch Metadaten aus der Twitter API und zum andern durch korpuslinguistische Annotation des Machinese Phrase Taggers von Connexor eruiert. Die Ergebnisse der Untersuchungen zeigen, dass die Metainformationen von Twitter Konversationen auffindbar machen können, jedoch sind zusätzliche Informationen nötig, um einen thematischen Dialog aus diesen Konversationen zu filtern. Für diese Problematik wird hier der Vergleich von Nominalphrasen als ein möglicher Lösungsansatz untersucht.
Multi-layer crisis mapping: a social media-based approach
Co-authored with Tony Top, Charles Perez, Eric Chˆatelet, Nada Matta, Marc Lemercier and Hichem Snoussi
During the sudden catastrophic events that have
occurred in this last decade, social media have proven their... more
During the sudden catastrophic events that have
occurred in this last decade, social media have proven their importance
in the creation and management of ad-hoc crisis communities.
These platforms are increasingly used as complementary
support tools for conventional crisis management teams.
Recent disasters (e.g. Haiti, Australia, Japan, Mexico, etc.)
have demonstrated their real potential in providing support to
emergency operations for crisis management. However, several
questions remain unanswered regarding the efficiency of their
usage and especially their integration into the conventional
information collection systems (technological sensors, cameras,
SMS, etc.) usually used for crisis mapping. This paper aims to
present multi-layer crisis mapping using a social media-based
approach. We propose a generic step-by-step methodology as
an integrated approach that connects a set of needs to a set of
appropriate responses. The concept presented in this paper is
the need/solution matrix, which plays a key role in the design
of a multi-layer crisis map. The paper ends with an experiment
with the well-known Twitter microblogging platform.
Trusting Tweets: The Fukushima Disaster and Information Source Credibility on Twitter
Proceedings of the 9th International ISCRAM Conference – Vancouver, Canada, April 2012, L. Rothkrantz, J. Ristvej and Z. Franco, eds.
This paper focuses on the micro-blogging service Twitter, looking at source credibility for information shared in... more This paper focuses on the micro-blogging service Twitter, looking at source credibility for information shared in relation to the Fukushima Daiichi nuclear power plant disaster in Japan. We look at the sources, credibility, and between-language differences in information shared in the month following the disaster. Messages were categorized by user, location, language, type, and credibility of information source. Tweets with reference to third-party information made up the bulk of messages sent, and it was also found that a majority of those sources were highly credible, including established institutions, traditional media outlets, and highly credible individuals. In general, profile anonymity proved to be correlated with a higher propensity to share information from low credibility sources. However, Japanese-language tweeters, while more likely to have anonymous profiles, referenced low-credibility sources less often than non-Japanese tweeters, suggesting proximity to the disaster mediating the degree of credibility of shared content.
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Seen by:An overview study of Twitter in the UK local government
Transforming Government workshop, Brunel University, London May 2012
Klout, la medición de la influencia digital
Published in 'Perspectivas del mundo de la comunicación', nº 68, enero-febrero de 2012, pp. 4-5.
Klout es una herramienta web que evalúa la influencia de una persona o marca a través de la monitorización de su uso... more Klout es una herramienta web que evalúa la influencia de una persona o marca a través de la monitorización de su uso de las redes sociales. Su éxito demuestra la creciente importancia de detectar quiénes son los líderes de opinión en el ámbito digital
The archive and the processor: the internal logic of Web 2.0
by Robert Gehl
New Media and Society, 2011
In Web 2.0, there is a social dichotomy at work based upon and reflecting the
underlying Von Neumann Architecture... more
In Web 2.0, there is a social dichotomy at work based upon and reflecting the
underlying Von Neumann Architecture of computers. In the hegemonic Web 2.0
business model, users are encouraged to process digital ephemera by sharing content,
making connections, ranking cultural artifacts, and producing digital content, a mode
of computing I call ‘affective processing.’ The Web 2.0 business model imagines users
to be a potential superprocessor. In contrast, the memory possibilities of computers
are typically commanded by Web 2.0 site owners. They seek to surveil every user
action, store the resulting data, protect that data via intellectual property, and mine
it for profit. Users are less likely to wield control over these archives. These archives
are comprised of the products of affective processing; they are archives of affect, sites
of decontextualized data which can be rearranged by the site owners to construct
knowledge about Web 2.0 users.
Structures of Discourse and Structures of Power
by Faiza Enizi
TEUN A. VAN DIJK
This chapter examines some of the relationships between discourse and social power.
After a brief theoretical... more
This chapter examines some of the relationships between discourse and social power.
After a brief theoretical analysis of these relationships, we review some of the recent
work in this new ares of research. Although we draw upon studies of power in several
disciplines, our major perspective is found in the ways power is enacted, expressed,
described, concealed, or legitimated by text and talk in the social context. We pay
special attention to the role of ideology, but unlike most studies in sociology and
political science, we formulate this ideological link in terms of a theory of social
cognition. This formulation enables us to build the indispensable theoretical bridge
between societal power of classes, groups, or institutions at the macro level of
analysis and the enactment of power in interaction and discourse at the social micro
level. Thus our review of other work in this field focuses on the impact of specific
power structures on various discourse genres and their characteristic structures.
El uso de Twitter y Facebook por los medios iberoamericanos
Elvira García-De-Torres, Lyudmyla Yezers’ka, Alejandro Rost, Mabel Calderín,Concha Edo, Miladys Rojano, Elías Said-Hung, Pedro Jerónimo, Carlos Arcila,Ana Serrano-Tellería, Jorge Sánchez-Badillo y Loreto Corredoira (2011). "El uso de Twitter y Facebook por los medios iberoamericanos" El Profesional de la Información. Barcelona: EPI
Se analiza cómo utilizan las webs sociales veintisiete medios informativos de Argentina, Colombia, México, Perú,... more
Se analiza cómo utilizan las webs sociales veintisiete medios informativos de Argentina, Colombia, México, Perú, Portugal,España y Venezuela. El objetivo es examinar el uso de
Twitter y Facebook por parte de los medios de comunicación para recibir, difundir información y relacionarse con la audiencia. La metodología es una combinación de la observación de los perfiles en estas webs sociales y la realización de entrevistas semi-estructuradas
Periodismo y Twitter: a 140 y capota baja
ROST, Alejandro (2011) “Periodismo y Twitter: a 140 y capota baja”. En Irigaray, Fernando; Dardo Ceballos y Matías Manna (Eds). Periodismo digital: convergencia, redes y móviles. Rosario: Universidad Nacional de Rosario/Fundación La Capital
"Manuales de conducta para uso de las redes sociales: ¿Mordazas para el periodismo libre?"
ROST, Alejandro y Fabián BERGERO (2011) Revista de la Facultad. Estudios Sociales. Nro17. General Roca, Publifadecs.
El uso de las redes sociales por parte de los periodistas ha motivado en algunos medios la implementación de “manuales... more
El uso de las redes sociales por parte de los periodistas ha motivado en algunos medios la implementación de “manuales de conducta” o “guías de uso”. Los medios más importantes en Estados Unidos han hecho público estos manuales e incluso la American Society of News Editors (ASNE), que agrupa a los editores de noticias en ese país, ha elaborado su propia guía.
También en Inglaterra y Brasil se han dado a conocer instrucciones de este tipo.
Por otro lado, día a día se conocen casos de periodistas despedidos o sancionados por la empresa en la que trabajan debido a alguna intervención puntual en las redes sociales.
Los medios en la Argentina todavía no han implementado guías similares -al menos no se conocen- aunque el tema es motivo de debate entre los periodistas.
En este trabajo vamos a analizar el contenido de estas guías, particularmente la de la ASNE. Las abordaremos en los siguientes aspectos: objetivos que se plantean los medios para el uso de las redes sociales, tipos de perfiles contemplados, libertad de expresión del periodista y políticas sobre manejo de primicias.
Midnight’s Child [Renowned Pakistani Urdu poetess, Kishwar Naheed interviewed by Shamsul Islam]
Kishwar Naheed was interviewed by Shamsul Islam in Delhi. She talked on de-romanticising Urdu poetry, experiments in the genre of ghazal, feminism, Partition, mushairas, status of urdu literature in the sub-continent etc. It is being reproduced in full with thanks to The Pioneer, New Delhi.
The Pioneer, New Delhi, 21-06-1995.
MIDNIGHT'S CHILD.
Pakistani poetess and feminist... more
The Pioneer, New Delhi, 21-06-1995.
MIDNIGHT'S CHILD.
Pakistani poetess and feminist Kishwar Naheed, who has tried to de-romanticise the Urdu Ghazal, speaks to Shamsul Islam
Kishwar Naheed, poetess from Pakistan, has tried to de-romanticise the classical tradition of the Urdu ghazal. Apart from being an avant-garde poetess, she has also made significant contributions to the feminist movement of her country. Her autobiography Buri Aurat Ki Katha (Story of a Bad Woman) could be any woman’s tale in the Indian sub-continent.
Born in rich family of Syeds in Bulandshahar in Uttar Pradesh, Naheed’s destiny was determined by the events of her childhood which coincided with the Partition. Says Naheed, “Unlike my brothers, my movements were restricted to the four walls of the house. I helped with all the household chores like grinding spices, washing pots etc. I often wondered why my brothers who were also my age did not do the same things.
Then came the Partition. Naheed was a seven-year-old when her family migrated to Pakistan. Even after almost 50 years, the memories linger and the trauma continues. “I saw women being kidnapped, raped...it shocked me. Those horrible memories never leave me alone,” she says. “I wanted an outlet, I wanted to express. That agony has been the real motive force behind my writings”
Equally comfortable in both Urdu and English, Naheed has written five books on different aspects of feminism in the Indian sub-continent. What is the kind of feminism she subscribes to? “Some people argue that whatever man has been doing to woman─crushing her completely─should be retaliated by woman. This is how they define feminism. They simply want to reverse the cycle. Our feminism demands dignity for everyone. If feminism only attempts to raise the consciousness of women, it will not be of much use. It should make them realize the inevitability of women’s equality,” she explains.
Naheed has been coming regularly to India since 1984. In the Capital recently to participate in a workshop on popular culture, she says, “You will be surprised to know that I never attend mushairas here. You have terrible mushairas─they are meant for singers and not for poets. The audience is not interested in words, they want to hear sweet and dramatic voices”. As for mushairas in Pakistan, “they are part of cattle fairs”. And she is not joking.
Who have been her favourite poets? “There cannot be favourite poets. Of course there are favourite couplets. A good couplet is that which gives a new meaning and new dimension everyday. It should impose no limits to your exploration of its depth. Poetry helps you explore new horizons”, she says.
Naheed has popularized prose poetry in Urdu. She denies the allegation that by indulging in it she is spoiling the classical tradition of the ghazal. “I am very fond of all classical traditions of Urdu poetry. I have even composed ghazals in the classical mould. However, ghazal as a form is unable to express the sensibilities and experiences I have accumulated. Just for the sanctity of a classical format one should not shrink from facing new challenges. I am certain that Urdu poetry will survive and develop only through innovations and not by simply sticking to old formulas.”
The poetess says that thanks to the mullahs of Pakistan and their attacks on women’s rights, there has been a qualitative change in poetry. “The Urdu poetry has been sensitized to the issues of feminism. Due to this development, the accent, vocabulary and scenario of our poetry have changed completely. It has now marched on to realism.”
She informs that a number of women poets like Fahmida Reyaz, Ishrat Afrin, Naseer Anjum, Fatima Hasan, Sahida Hasan, the late Parvin Shakir and Sara Shagufta have come forward to resist the onslaught of fundamentalism through poetry.
While comparing the Urdu literary scene of India and Pakistan, she underlines the fact that in literary criticism, India is far ahead. “Though Pakistani poets have experimented more, our poetry and prose were critically evaluated better in India”.
She does not hesitate to point out that Urdu writers of India have made a mistake by not assimilating the powerful literary trends of other Indian languages. “Either it is their superiority complex or they just do not bother to read. Their originality is not going to suffer if they interact. Originality is not a mechanical thing. It does not start with a zero”, she says.
Naheed believes that rising dogmatism and religious fundamentalism present the greatest challenge to all creative people. She is harsh on Taslima Nasreen. “Nobody has read her. Her writings are substandard. She is too young; it is futile to talk about her. She is being glorified out of sensationalism and political considerations.”
[The printed version carried a photograph of Kishwar Naheed which is not reproduced here.]
Utilização de Ferramentas Web 2.0 no Ensino de Ciência: apontamentos de uma experiência no 12.º Ano
Co-authored with João Marques
I Simposio Internacional de Enseñanza de las Ciencias
I SIEC 2012
Un congresso virtual (online) sobre los retos y perspectivas de la enseñanza de las ciencias
11 a 26 de junio de 2012
Universidade de Vigo
Ensinar Ciência constitui-se como um desafio para o professor no séc. XXI. Apresenta-se uma estratégia de ensino e... more Ensinar Ciência constitui-se como um desafio para o professor no séc. XXI. Apresenta-se uma estratégia de ensino e aprendizagem por recurso a duas ferramentas da web 2.0 – Twitter e Facebook – no sentido de estimular a motivação dos alunos do 12.º ano de química e de matemática. Os resultados evidenciam a essencialidade do papel do professor face aos novos desafios que os atuais estudantes nos apresentam.
Merging Duke Energy and Progress Energy: Online Public Discourse, Post-Fukushima Reactions, and the Absence of Environmental Communication
Co-authored with Meagan Kittle Autry
This article examines online discourse in 2011 surrounding the proposed Duke Energy and Progress Energy merger in the... more This article examines online discourse in 2011 surrounding the proposed Duke Energy and Progress Energy merger in the Carolinas. It explores how issues pertaining to the merger, including constructing new nuclear plants, are discussed in media coverage and by citizens using social media. Overall, we find that the merger discourse focuses on economic concerns rather than the environmental concerns we had anticipated. However, post-Fukushima discourse appears to have become more inclusive of environmental concerns. We conclude that environmental discussions and efforts are likely to be globally informed and locally situated, discussing the implications for environmental communication research exploring online discourses, specifically through social media. Future research must address how to locate and delineate constellations of locally situated discourse to provide a clearer picture of environmentally focused social media communication.
Tweets and Truth: Journalism as a discipline of collaborative verification
This paper examines how social media are influencing the core journalistic value of verification. Through the... more This paper examines how social media are influencing the core journalistic value of verification. Through the discipline of verification, the journalist establishes jurisdiction over the ability to objectively parse reality to claim a special kind of authority and status. Social media question the individualistic, top-down ideology of traditional journalism. The paper considers journalism practices as a set of literacies, drawing on the theoretical framework of new literacies to examine the shift from a focus on individual intelligence, where expertise and authority are located in individuals and institutions, to a focus on collective intelligence where expertise and authority are distributed and networked. It explores how news organizations are negotiating the tensions inherent in a transition to a digital, networked media environment, considering how journalism is evolving into a tentative and iterative process where contested accounts are examined and evaluated in public in real-time.
Critical thinking takes a holiday, or BC's Minister of Education visits Twitter
BC’s Minister of Education, George Abbott, recently participated in his second public outreach campaign via Twitter... more BC’s Minister of Education, George Abbott, recently participated in his second public outreach campaign via Twitter (archived at http://t.co/mQjubB7b).In this session, which focused on personalized learning and the newly released BCedplan (bcedplan.ca), the minister had the opportunity to field questions from parents, teachers, administrators, and anyone else interested enough to ask. It is notable that 17 of the minister’s comments were expressions of agreement with others’ statements. This suggests that the minister’s agenda may have been more focused on scoring political points than in meaningfully engaging with the issues BC’s schools face. To explore this issue further, I would like to highlight the distance between the minister’s rhetoric and substantive analysis. In so doing, I hope to illustrate the importance of critical thinking, and demonstrate the thinness of thought that appears to guide BC’s Ministry of Education.

