Team Learning in Information Systems Development - A Literature Review
Information Systems Development (ISD) is fast moving, knowledge-intensive and requires a substan-tive amount of... more Information Systems Development (ISD) is fast moving, knowledge-intensive and requires a substan-tive amount of teamwork. In order to develop quality software, teams need to leverage the skills and knowledge of each team member. ISD teams who engage in learning at a group level can perform more effectively and efficiently. However, relative to other disciplines, knowledge and literature about team learning in ISD research is new and dispersed. This fact hampers the cumulative progress in research that seeks to answer questions about how ISD teams learn to work together and improve their performance. We draw on and extend the classification scheme of Edmondson et al. (2007) and conduct a review of ISD team learning research literature. We synthesize the main findings and high-light the limitations of existing approaches. We emphasize potential directions for future research while focusing on the resulting implications for ISD management and methodology. We further demonstrate that there are four distinctive streams in ISD team learning research that differ in the manner that they conceptualize team learning, underlying theories, and research methodologies. Fi-nally, we illustrate how these differing streams can cross-fertilize and thereby present notable aspects of team learning presently addressed by related disciplines for which there is scant or non-existent ISD research.
Corporate Team Building Events
by Nathan Lee
There are many techniques, theory and methods for creating the perfect team building events. In this article I will be... more There are many techniques, theory and methods for creating the perfect team building events. In this article I will be going through some of them, evaluating the effectiveness of each.
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Seen by:Team cognition and the accountabilities of the tool pass
Co-authored with G. Dunnington, & M. Kim. In E. Salas, S. Fiore & M. Letsky (Eds.), Theories of team cognition: Cross-disciplinary perspectives (pp. 405-420). New York: Routledge (2012).
The volume within which this chapter appears addresses a larger agenda, one intended to eventually lead to a ‘science... more The volume within which this chapter appears addresses a larger agenda, one intended to eventually lead to a ‘science of teams’. This would require establishing an agreed upon theoretical vocabulary and set of measurement methods. Taken for granted within this larger enterprise is a shared allegiance to a way of conducting research that entails: [1] formulating an abstract model of what counts as the phenomenon of interest, [2] constructing operational means of measurement, and [3] using these measures to test hypotheses about how the matter, so construed, might be done better. The disciplines currently participating in the conversation on teamwork (i.e., cognitive and social psychology, management science, communication studies) all have a strong psychological orientation. However, as we expand the circle of participation wider and reach out to other disciplines, some controversies begin to emerge. It becomes apparent that this strategy of beginning from a base of theoretical constructions is not one that is universally embraced across the human sciences. Indeed, some social scientists reject this kind of approach categorically and on principle. We will examine one critique of formal theorizing in the social sciences and point out its relevance to the task of constructing a science of teams. We offer a sample of an alternative form of analysis and suggest a framework for what might be termed a ‘hybrid’ approach to studying teams.
Healthcare Team Performance In Time Critical Environments: Coordinating Events, Foraging, and System Processes
published in 'Journal of Healthcare Engineering', Vol. 1, No. 2, 2010
This review paper addresses issues in how healthcare providers search, obtain, and share resources in provider teams.... more This review paper addresses issues in how healthcare providers search, obtain, and share resources in provider teams. Based in part on a System of Systems (SoS) analysis of provider coordination and resource flows, this paper expands the concepts of resource foraging theory and event dynamics to develop systematic methods for studying healthcare provider coordination. Process flow and human factors emphases from industrial engineering are used to address critical concerns of single-scale and multi-scale performance in healthcare delivery settings. Provider strategies for acquiring the information and resources needed for successful healthcare delivery are dependent on interactions between task requirements, time constraints, and provider coordination processes, as well as limitations of information and resource flow capabilities. These improved definitions and measures will enhance engineers' ability to contribute to improved patient care timeliness, effectiveness, quality, and safety.
A Complex Systems Theory and Model of Distributed Team Working
by Peter Bond
This is a revised version of a chapter that appears in Kathy Milhauser's (Ed) book entitled Distributed Team Collaboration in Organizations.
Emerging tools and practices. Published by IGI Global, Hershey PA in April 2011.
Confidence in distributed or virtual team working is running high. However, some concern is evident that practice is... more Confidence in distributed or virtual team working is running high. However, some concern is evident that practice is leaping ahead of theories to guide its implementation. There are calls for new and improved theories to specifically embrace distributed team working. This chapter is a response to such calls offering a complex systems based model of organization development originally designed to improve performance of the management of technology and innovation, but which also underpins a methodology of community of practice and team development known as the KALiF System. The theory and model described here is mainly a synthesis of established team and community of practice theory, Dunbar’s Social Brain Hypothesis, and elements of complexity science based on the work of the biologists and systems thinkers Humberto Maturana & Francisco Varela and also Stuart Kaufmann on attenuated supracritical systems.
Prichard, J. S., Stratford, R. J., & Bizo, L. A. (2006). The effects of team-skills training on collaborative learning in a controlled environment. Learning and Instruction, 16, 256-265.
by Lewis Bizo
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Seen by:Mark Neal, (2010) "When Arab-expatriate relations work well: Diversity and discourse in the Gulf Arab workplace", Team Performance Management, Vol. 16 Iss: 5/6, pp.242 - 266
by Mark Neal
Purpose – The purpose of this paper is to document and analyze the case of a public sector organization in the Gulf... more
Purpose – The purpose of this paper is to document and analyze the case of a public sector organization in the Gulf region, in which Arab-expatriate relations worked well and sustained a positive and high-performing organizational climate.
Design/methodology/approach – The research employed an embedded ethnographic approach to produce a case analysis of expatriate-local work relations.
Findings – The study found that although there may be multiple sources of difference and potential conflict between Arab locals and expatriates in the workplace, there are circumstances where the effects of such divisions are neutralized, and a positive work environment is sustained. The paper identifies the key sources of division, and social cohesion, and shows how – in this case – these factors interacted so that the negative impact of cultural difference was neutralized, and good working relations were achieved.
Originality/value – The paper is new in two respects. It is the first ethnographic study of Arab-expatriate work relations in a public sector organization in Oman. It is also the first paper to identify, and distinguish between, the factors emphasizing alterity between Arab and expatriate workers, and those encouraging social cohesion.
Reflections on ʼGroup Project Work and Student-Centred Learningʼ
Co-authored with Dave Livingstone, published in Journal of Geography in Higher Education
This was a short reflection on the article first publishe din Studies in Higher Education after receiving the JGHE... more
This was a short reflection on the article first publishe din Studies in Higher Education after receiving the JGHE Biennial prize. The article was then re-published in the same issue.
Available at:
http://www.informaworld.com/smpp/content~db=all~content=a713677477~frm=titlelink
Group Project Work and Student-Centred Active Learning: Two Different Experiences
Co-authored with Dave Livingstone, published in Studies in Higher Education
This article compares two experiences of group-based student projects in a Geographical Information Systems (GIS)... more
This article compares two experiences of group-based student projects in a Geographical Information Systems (GIS) degree and in Geography degree modules. The two authors adopted group projects from similar motivations, and used available materials to guide them through this process. Subsequently, they have come to reflect on the experience and to examine the theoretical dimensions of such an approach in more detail. There seems to be a discrepancy between the literature, which emphasises a growing interest in the socio-educational value of group-based and active learning, and the concerns voiced by both students and academics regarding the practical implications of such approaches. Analysis of grades and questionnaires tends to support the literature and belie the criticisms, which the authors see as 'myths', possibly motivated by a defensive attitude to the whole learning process. The conclusions are that, if care is not taken in the design and execution of such projects, then the problems that may ensue can reinforce the 'myths'. However, if carefully and appropriately designed and managed, team-based learning is a valuable experience.
Available at:
http://www.informaworld.com/smpp/content~db=all~content=a713696161~frm=titlelink
Later re-published in Journal of Geography in Higher Education after winning their prizefor excellence.
Available at:
http://www.informaworld.com/smpp/content~db=all~content=a713677476~frm=titlelink
with reflections on the paper available at:
http://www.informaworld.com/smpp/content~db=all~content=a713677477~frm=titlelink


