Rethinking Public Service Delivery: Managing with External Providers
A new book co-authored with John Alford from the Australia and New Zealand School of Government and the University of Melbourne. To be released June 2012.
Public services are increasingly delivered through many forms of 'external' service-provision such as contracting,... more Public services are increasingly delivered through many forms of 'external' service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector organizations might better draw on the work of these external parties and examines the wider implications for public leadership and management.
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Seen by:Making sense of public value: Concepts, critiques and emergent meanings
published in International Journal of Public Administration
It has been two decades since the “public value” framework emerged, articulated initially at the Harvard Kennedy... more It has been two decades since the “public value” framework emerged, articulated initially at the Harvard Kennedy School. In this paper we set out the basics of the original approach, and then consider emerging critiques and meanings. Our aim is firstly to clarify the core concepts of Moore’s approach, and secondly to track the new meanings of public value which are developing. This allows us to engage with the growing debate about public value both inside and outside academia, and also to discuss its trajectory as a new idea in public sector management.

