Management

The Management of Creativity & Innovation

by Jeff Patmore

Co-authored with: Steve Whittaker (BT Americas), Sam Watkins
(BT), Sue Hessey (BT) 

Industry has made some significant improvements in the management of creativity and innovation over the last decade... more Industry has made some significant improvements in the management of creativity and innovation over the last decade but there are problems in the overall process that still persist. We might assume that on investigation we could expose either a single factor or a small number of key processes which will allow us to resolve this problem, but there are a great many factors and many are sector specific. 
In this paper we focus on the area of Information and Communication Technology (ICT), however we have also identified 'generic factors' which can be applied to all business sectors. 

Leadership, affect and emotions: A state of the science review

by Jennifer Griffith

Gooty, J. Connelly, S., Griffith, J., & Gupta, A. (2010). Leadership, affect, and emotions: A state of the science review. Leadership Quarterly, 21(6), 979-1004.

This paper presents a selective, qualitative review of affect, emotions, and emotional competencies in leadership... more This paper presents a selective, qualitative review of affect, emotions, and emotional competencies in leadership theory and research published in ten management and organizational psychology journals, book chapters and special issues of journals from 1990 to 2010. Three distinct themes emerged from this review: (1) leader affect, follower affect and outcomes, (2) discrete emotions and leadership, and (3) emotional competencies and leadership. Within each of these themes, we examine theory (construct definition and theoretical foundation) and methods (design, measurement and context) and summarize key findings. Our findings indicate that the study of affect and emotions in leadership fares well with regard to construct definitions across the first two themes, but not in the last theme above. Design and measurement issues across all three themes are a little less advanced. One serious gap is in a lack of focus on levels-of-analysis theoretically and methodologically. Our review concludes with recommendations for future theoretical and empirical work in this area.

The Apple does not fall far from the tree: Steve Jobs's leadership as simultaneously distant and close.

by Ronit Kark

Anisman Razin, M., & Kark, R. (2012). The Apple does not fall far from the tree: Steve Jobs's leadership as simultaneously distant and close. In: M.C. Bligh, & R. Riggio. (Eds.), When Near is Far and Far is Near: Exploring Distance in Leader-Follower relationship. Wiley-Blackwell. pp. 241-273.

אתיקה ניהולית מהיבט מיגדרי: דמיון ושוני בין מנהלות למנהלים בשיפוט המוסרי

by Ronit Kark

Miller, Y., Kark, R & Zohar, N. (2012). Managerial ethics from a gendered perception: The ethics of women and men managers in feminine and masculine organizational contexts. Megamot, 2, 273-308. (In Hebrew).

מחקר זה בוחן את מאפייני השיפוט המוסרי של מנהלות ומנהלים בזירה הארגונית ואת מקומה של האתיקה של הדאגה, המיוחסת בספרות... more מחקר זה בוחן את מאפייני השיפוט המוסרי של מנהלות ומנהלים בזירה הארגונית ואת מקומה של האתיקה של הדאגה, המיוחסת בספרות לנשים, בחשיבה הניהולית. במסגרת המחקר נחקרו השאלות הבאות: האם קיימים הבדלים מיגדריים בשיפוט המוסרי בקרב בעלי תפקידים ניהוליים? אם כן, באילו מצבים הם מתקיימים? מה משקל מאפייני הארגון בעיצוב השיפוט המוסרי? המחקר בחן הבדלים באוריינטציות המוסריות של המנהלות והמנהלים, מתוך הכרה בלגיטימציה של תפיסות אתיות שונות אך שקולות בערכן. זאת בשונה מרוב המחקרים בתחום, שבחנו הבדלים ב"רמה המוסרית"—בהניחם שיש כביכול פרספקטיבה מוסרית יחידה, מוסכמת ומחייבת. הגישה המחקרית הייתה איכותנית-פרשנית. 50 מנהלות ומנהלים משירותי בריאות ורווחה ומבנקים, רואיינו בקשר לאופן בו הם תופסים ומתמודדים עם דילמות אתיות במסגרת תפקידיהם. התוצאות הראו כי הן המיגדר והן ההקשר הארגוני מעצבים את האופן בו מנהלים
מנהלות מבינים ומתמודדים עם דילמות אתיות בעבודתם, כאשר לנשוא הדילמה (כגון לקוח או דמות סמכות) ולמשתנים מצביים (כגון: עמימות) השפעה על השיפוט האתי. בנוסף, מדגיש המחקר את האופן בו האתיקה של הדאגה, שלטענת חוקרות פמיניסטיות הודרה מהשיח על האתיקה הארגונית, למרות חשיבותה, משמשת מודל ראוי להבנת השיפוט המוסרי הניהולי.

Cinco fórmulas para enfrentar nuevos contextos competitivos

by Marcelo Manucci

Las cinco fórmulas son una representación de cinco dimensiones de abordaje de un nuevo territorio de desarrollo. Tanto... more Las cinco fórmulas son una representación de cinco dimensiones de abordaje de un nuevo territorio de desarrollo. Tanto en lo individual como grupal o corporativo, enfrentamos nuevas condiciones de vida generadas por un contexto social y económico que se mueve con una velocidad inusitada, con factores profundos de interdependencia que redefinen permanentemente las “reglas de juego” de un sistema productivo.

Five formulas to deal with new contexts

by Marcelo Manucci

The five formulas are representative of five dimensions of approach of a new developmental territory. Both in... more The five formulas are representative of five dimensions of approach of a new developmental territory. Both in individual and group or corporate, we face new conditions of life generated by a social and economic context that moves with unusual speed, deep interdependence with factors that permanently redefine "rules" of a production system. How to maintain competitiveness in relation to this new landscape?

Review of 'Management Writing Out of Bounds: Writing after postcolonialism.' Alexander Styhre. Liber and Copenhagen Business School Press, Malmö (2005).

by Jerzy Kociatkiewicz

Published (2007) in Scandinavian Journal of Management 23/2: 225-227
Unformatted copy
DOI: 10.1016/j.scaman.2007.02.002

Whatever the form of academic research, the results are almost invariably presented as a written text. Indeed, even... more Whatever the form of academic research, the results are almost invariably presented as a written text. Indeed, even when the means of presentation are non-traditional, the result can still be interpreted as text. Its creation can thus also be perceived as writing. There is no doubt that academic writing is a topic worthy of detailed discussion and, appropriately, it has received a fair amount of attention over the previous few decades. Alexander Styhre’s Management writing out of bounds, a recent contribution to that debate, couples the idea of multiplicity of possible academic writing styles and strategies to the notion of postcolonialism, i.e. the breakdown of the universalist claims of the Western civilization.

Exposition au harcèlement psychologique au travail : Impact sur la satisfaction au travail, l’implication organisationnelle et l’intention de départ

by Guy Notelaers

Gwénaëlle POILPOT-ROCABOY, Guy NOTELAERS & Lars Johan HAUGE

Résumé:
Cet article s’interroge sur les réponses individuelles face à un comportement de harcèlement... more Résumé:
Cet article s’interroge sur les réponses individuelles face à un comportement de harcèlement psychologique. Un modèle conceptuel est proposé et testé sur une population de 6175 personnes, à l’aide d’une approche confirmatoire des modèles d’équations structurelles. Les résultats permettent d’obtenir deux apports essentiels. Le premier est de révéler un effet direct de l’exposition au harcèlement psychologique sur la satisfaction au travail, l’implication organisationnelle et l’intention de départ de la personne exposée. Le second est de révéler le rôle médiateur de la satisfaction au travail entre le harcèlement d’une part et l’implication au travail et l’intention de départ d’autre part. Un processus dominant semble se développer en trois étapes : une insatisfaction au travail comme réponse émotionnelle à l’exposition au harcèlement (première étape), qui se traduit par une réduction de l’implication organisationnelle (seconde étape) et par une augmentation des intentions de départ (troisième étape).
Abstract:
In this article we investigate the individual reactions to workplace bullying exposure. To this end we put forward a conceptual model which is tested on a heterogeneous sample of 6175 employees using a strict confirmatory approach of structural equation modelling. The results are twofold. Firstly, workplace bullying leads directly to a decrease in job satisfaction and organisational commitment and to an increase in turnover intentions. Secondly, job satisfaction seems to be a partial mediator between workplace bullying on the one hand and organisational commitment and turnover on the other hand. The dominant process may have 3 phases: lowering job satisfaction as emotional reaction to exposure (1) which is translated into lowering organizational commitment (2) and in turn into increasing turnover intentions

A multidimensional conceptualization of environmental velocity

by Brian Gordon

Co-authored with Ian P. McCarthy, Thomas B. Lawrence, and Brian Wixted.
Published in 'Academy of Management Review', 2010

Environmental velocity has emerged as an important concept but remains theoreti- cally underdeveloped, particularly... more Environmental velocity has emerged as an important concept but remains theoreti- cally underdeveloped, particularly with respect to its multidimensionality. In re- sponse, we develop a framework that examines the variations in velocity across multiple dimensions of the environment (homology) and the causal linkages between those velocities (coupling). We then propose four velocity regimes based on different patterns of homology and coupling and argue that the conditions of each regime have important implications for organizations.

Strategic domain pioneering and nonlocal action

by Brian Gordon

working paper, 2012

When rival firms adopt similar strategies, competition drives down returns and compresses variance.  One... more When rival firms adopt similar strategies, competition drives down returns and compresses variance.  One important source of advantage arises from Schumpeterian innovation and the ability to undertake nonlocal action.  The question arises, can nonlocal action be strategic?  One prominent answer, typically associated with the evolutionary school of strategy, suggests no, asserting that innovation ultimately is driven by luck and serendipity.  This paper suggests otherwise, arguing that nonlocal action can be strategic because firms can purposefully pioneer new domains of scientific, engineering, and technological knowledge in the pursuit of Schumpeterian innovation in products, technologies, and modes of production.  To this end, a new theory of strategic domain pioneering is introduced.  The idea of strategic domain pioneering as a ‘technology for exploration and nonlocal action’ and some implications for the theory of organizational and managerial control systems and the locus of knowledge are discussed in the final section.  In orientation, the theory of strategic domain pioneering introduced here is congruent with the new behavioral theory of strategy forwarded by Gavetti (2011).  By showing how knowledge creation processes can be actively managed for strategic ends, this paper expands upon and extends Gavetti’s nascent framework in new directions.

Achieving contextual ambidexterity in R&D organizations: a management control system approach

by Brian Gordon

Co-authored with Ian P. McCarthy.
Published in 'R&D Management', 2011

Research on how managers control R&D activities has tended to focus on the performance
measurement systems... more Research on how managers control R&D activities has tended to focus on the performance
measurement systems used to exploit existing knowledge and capabilities. This focus has been
at the expense of how broader forms of management control could be used to enable R&D
contextual ambidexterity, the capacity to attain appropriate levels of exploitation and
exploration behaviors in the same R&D organizational unit. In this paper, we develop a
conceptual framework for understanding how different types of control system, guided by
different R&D strategic goals, can be used to induce and balance both exploitation and
exploration. We illustrate the elements of this framework and their relations using data from
biotechnology firms, and then discuss how the framework provides a basis to empirically
examine a number of important control relationships and phenomena.

Leveraging dynamic capabilities: A contingent management control system approach

by Brian Gordon

Co-authored with Ian McCarthy.
Published in 2010.
In Wall, S., Zimmerman, C., Klingebiel, R., & Lange, D. (Eds.) Strategic Reconfigurations: Developing dynamic capabilities in rapid-innovation based industries pp. 13-33. Cheltenham, UK: Edward Elgar.

Dynamic capabilities help explain why some organizations survive overtime. However, they have been mostly viewed as... more Dynamic capabilities help explain why some organizations survive overtime. However, they have been mostly viewed as abstract phenomena with limited attention given to the mechanisms that managers might use to create and direct them. In this chapter, we present a model that explains how contingent management control systems leverage the organizational behaviors necessary for dynamic capabilities. We focus on how variations in environmental velocity affect the characteristics of the feedback that these systems receive. This in turn, influences control system emphasis and the paradoxical forces of exploitation and exploration that guide and direct the capability processes of coordination/integration, learning and reconfiguration.

The mask of the symptoms

by Marcelo Manucci

The gap between environmental demands and the ability to adapt and respond generates symptoms in a human system. In a... more The gap between environmental demands and the ability to adapt and respond generates symptoms in a human system. In a system that has lost its ability to make decisions, the symptom decides for the system. In general terms, the masks have the function to hide some features while others becoming visible. Thus, masks are functional elements for interaction. The game of hide and show is only feasible in a wider context of significance. Without context, masks are worthless.

Developing a Public Interest School of Management

by Gerry McGivern

Ferlie, E. McGivern, G. & Morales, A. (2010) ‘Developing a Public Interest School of Management’ British Journal of Management, 21 (S1), S60-70.

This ‘think piece’ paper contributes to the recent ‘business school business’ debate by examining whether an... more This ‘think piece’ paper contributes to the recent ‘business school business’ debate by examining whether an alternative form of the business school – specifically, the public interest model – can be created. Current criticisms of conventional business schools are reviewed and alternative models explored. We take some examples from our own field of health management research. We define the public interest school model in more detail than in previous accounts and compare and contrast it with other models of the reformed business school. We identify certain conditions in which this form is more likely to succeed and suggest a future empirical research agenda.

Developing a human-centred and science-based approach to design: the Knowledge Management Platform project

by Georges Romme

Published in: British Journal of Management, 2012 (co-authored with Amandine Pascal and Catherine Thomas)

The gap between theory and practice is a persistent problem in management and organization research. In this respect,... more The gap between theory and practice is a persistent problem in management and organization research. In this respect, several scholars have suggested that ‘design’ is an ideal-typical form of mode 2 knowledge production. Design research develops knowledge in the service of action and problem solving in organizational settings. In this paper, we connect two perspectives on design that can be considered to be largely complementary but have hardly been combined and integrated in practice: science-based design drawing on design propositions grounded in research and human-centred design emphasizing an active and systematic participation by users and other stakeholders. An integrated approach that builds on both perspectives is developed and subsequently applied to designing and developing a portal for mapping competencies in an information technology cluster. This project involves creating problem awareness and articulating design propositions as well as developing scenarios of use, experimenting with prototypes, and organizational transformation. As such, this methodology addresses the dual challenge of rigour and relevance by producing both scientific and practical knowledge.

The perspective of host country nationals in socializing expatriates: The importance of foreign-local relations

by Geoffrey Leonardelli

Toh, S.M., DeNisi, A.S., & Leonardelli, G.J. (2012). The perspective of host country nationals in socializing expatriates: The importance of foreign-local relations. In C. Wanberg (Ed.) The Oxford Handbook of Organizational Socialization. New York, NY: Oxford University Press.

Failure to adapt is one of the most often cited reasons for the premature return of expatriate assignees. This chapter... more Failure to adapt is one of the most often cited reasons for the premature return of expatriate assignees. This chapter reviews and builds on research that suggests that the expatriate socialization process involves multiple stakeholders. We introduce new theory on the process of expatriate socialization by adopting the host country national’s perspective, and taking into consideration social cognitions and organizational practice as important interactive influences on host country coworkers’ decision to act as potentially important socializing agents for expatriate newcomers. We discuss the consequences for multiple stakeholders when the socializing potential of host country nationals is overlooked. Our research has significant implications for how organizations and expatriates should approach expatriate socialization, particularly that the host country nationals’ role in the process needs to be taken more seriously.

Work/life balance: senior management champions or laggards?

by Eileen Drew

Policies and Models of Incorporation, a Transatlantic Perspective: Canada, Germany, France and the Netherlands

by Dan Rodríguez-García

Rodríguez García, Dan, Biles, J., Winnemore, L., Michalowski, I. (2007) Policies and Models of Incorporation, a Transatlantic Perspective: Canada, Germany, France and the Netherlands // Políticas y modelos de acogida. Una mirada transatlántica: Canadá, Alemania, Francia y los Países Bajos. Documentos CIDOB Migraciones, 12. Barcelona: Fundación CIDOB (publicado en inglés y en castellano).

Presentación del Simposio internacional: Forum Gestión de la inmigración y la diversidad en Québec y Canadá

by Dan Rodríguez-García

Rodríguez García, D. (2011) "Introducción: Presentación del Forum", en Fòrum sobre la gestió de la immigració i la diversitat al Quebec i al Canadà. Barcelona: Departament de Benestar Social i Família, Direcció General per a la Immigració, Generalitat de Catalunya. Col•lecció Ciutadania i Immigració, número 7, pp. 9-30.
http://www20.gencat.cat/docs/bsf/01Departament/08Publicacions/Coleccions/Ciutadania%20i%20immigracio/08forumcanada/forum_canada.pdf

Introducción-Presentación del Simposio internacional: Forum Gestión de la inmigración y la diversidad en Québec y... more Introducción-Presentación del Simposio internacional: Forum Gestión de la inmigración y la diversidad en Québec y Canadá, celebrado en Barcelona en octubre de 2008.

Challenges and Trends in the Management of Immigration and Diversity: A Transatlantic View [Retos y tendencias en la gestión de la inmigración y la diversidad en clave transatlántica]

by Dan Rodríguez-García

Rodríguez García, D. (2010) Retos y tendencias en la gestión de la inmigración y la diversidad en clave transatlántica. Documentos CIDOB Migraciones, 21. Barcelona: Fundación CIDOB. ISSN: 1697-7734
http://www.cidob.org/es/publicaciones/documentos_cidob/migraciones
http://ec.europa.eu/ewsi/UDRW/images/items/docl_25694_112941772.pdf
http://www.diba.es/web/diversitat/estudis_interes
http://www.isn.ethz.ch/isn/Digital-Library/Publications/Detail/?ots591=0c54e3b3-1e9c-be1e-2c24-a6a8c7060233&lng=en&id=115001

España se ha convertido recientemente en un país de inmigración, y se enfrenta con urgencia y con poca experiencia a... more España se ha convertido recientemente en un país de inmigración, y se enfrenta con urgencia y con poca experiencia a los desafíos derivados de este cambio estructural e irreversible. La información proveniente de la comparación internacional y, en particular, de “países clásicos de inmigración”, puede resultar muy útil para encarar este reto en los “nuevos países de inmigración” como España y, en particular, en Cataluña. Este trabajo aporta información sobre experiencias, ejes y tendencias fundamentales de la acción estratégica en este terreno a partir de la comparación transatlántica tomando como referencia el caso de Canadá, uno de los países del mundo con más inmigración y con más éxito en su gestión, y cuya orientación en la gestión del fenómeno se basa en tres ejes fundamentales: integralidad, horizonte amplio y visión proactiva. El objetivo, en suma, es establecer conexiones y comparaciones entre los casos canadiense/quebequés y español/catalán que se considera que pueden ser de utilidad para la reflexión, el análisis y la orientación preventiva en política de inmigración en nuestro propio contexto. Esta información resultará especialmente útil a responsables políticos, técnicos de la Administración, investigadores, analistas y profesionales en general que trabajan directamente en el ámbito de las migraciones y la interculturalidad.