Hospitality

Ethics of Hospitality

by Liza Griffin

Panel Discussion (2012) ‘Ethics of Hospitality’ International Studies Association, San Diego.

From Saint Martha to Hurricane Katrina: A Feminist Theopolitical Ethic of Hospitality

by M. Christian Green

In Feminism and Hospitality,Maurice Hamington, ed. (Lanham, MD: Lexington Books/Rowman & Littlefield, 2010), 91-106.

The figure of Martha in Christian theology attests to an ethic of hospitality that is active and contemplative, public... more The figure of Martha in Christian theology attests to an ethic of hospitality that is active and contemplative, public and private, practical and theoretical. It is an ethic which, when released from fear and anxiety, is open to the most radical and strange of possibilities—resurrection and salvation through the risen Christ. Yet as feminist theologians have recognized, it has secular as well as spiritual implications, particularly in the way that we relate to those who are “other” to us in some sense. Through that relationship, there is the potential for community and solidarity. What are some specific principles that we learn from the Marthine tradition of hospitality in relation to such contemporary challenges as the social and political disaster spawned by Hurricane Katrina? Here are some preliminary possibilities.

The concept of hospitality in a cardinal's household in Renaissance Rome

by Lucinda Byatt

Published in Renaissance Studies, vol. 2/2, 1988, pp. 312-320

Vocational work experience in the hospitality industry: characteristics and strategies

by John D Mulcahy

Vocational work experience in the hospitality industry: characteristics and strategies

by John D Mulcahy

Two Naked men and an open fire A Sneddon

by Andrew Sneddon

NOCIONES BASICAS DE EPISTEMOLOGIA PARA EL TURISMO

by Maximiliano E. Korstanje

TURYDES, VOL 5 (12)

Resumen
Desde la adopción del término scientificización del turismo acuñado por Jafar Jafari, muchos... more Resumen
Desde la adopción del término scientificización del turismo acuñado por Jafar Jafari, muchos investigadores en turismo y hotelería han prestado demasiada atención a las
razones de porque esta disciplina no es considerada seriamente por las disciplinas ya establecidas, pero a su vez, existe atracción por las formas sociales que envuelven a la
actividad. Erróneamente, se ha discutido hasta que punto la cantidad de trabajos y revistas en la materia es condición suficiente para la consolidación de una ciencia. Lejos
de esta concepción liberal, el presente ensayo intenta responder sobre dos cuestiones claves que hacen a la epistemología de la Ciencia turística. La primera de ellas está vinculada a su trivialización mientras que la segunda se refiere al grado de indisciplina y disgregación del conocimiento generado.
Palabras Claves: Espitemología, Ciencia, Turismo, Disgregación, Scientificización.
Si bien existen significativos y num

Das Adoptivkind als bestrafender Parasit – Das Wagnis der Gastfreundschaft als Todesurteil in 'Orphan' (2009)

by Marco Heiter

In: Jörg van Bebber (Hg.): Dawn of an Evil Millennium. Horror/Kultur im neuen Jahrtausend, Darmstadt 2011, S. 608-615.

Haute Cuisine Innovations: the Role of the Master-Apprentice Relationship

by Marc Stierand

Stierand, M, Dörfler, V and Lynch, P (2008) ‘Haute Cuisine Innovations: the Role of the Master-Apprentice Relationship’, British Academy of Management Annual Conference, 9-11 September, Harrogate.

The master-apprentice relationship has a long history in all areas of human education beginning from the old Greek... more The master-apprentice relationship has a long history in all areas of human education beginning from the old Greek Sophists in the West and various traditional schools in the East. Today, however, this form of knowledge transfer seems to have widely disappeared. One of the very few areas in which the master-apprentice relationship still flourishes is the field of Haute Cuisine. This field is also a particularly appropriate area to follow the process of culinary innovation. This paper investigates this unique form of knowledge transfer exhibiting features unavailable in any other form and being crucial for innovation. The present conceptual paper is the prelude for empirical research based on interviews with elite chefs.

Reflecting on a Phenomenological Study of Creativity and Innovation in Haute Cuisine

by Marc Stierand

Stierand, M and Dörfler, V (forthcoming) 'Reflecting on a Phenomenological Study of Creativity and Innovation in Haute Cuisine', International Journal of Contemporary Hospitality Management.

Purpose: This paper aims to present and reflect on a phenomenological research process used to elucidate the nature of... more Purpose: This paper aims to present and reflect on a phenomenological research process used to elucidate the nature of creativity and innovation in haute cuisine.

Design/methodology/approach: In-depth unstructured interviews and field notes capturing subjective experiences were employed to elucidate the experiences of 18 top chefs from the UK, Spain, France, Austria and Germany with regards to creativity and innovation.

Findings: The findings presented in this paper are twofold: first, an empirical sample finding is presented in order to contextualize the type of findings obtained; second, key
methodological findings are presented explaining the process of elucidating the nature of creativity and innovation through iterative learning from the descriptions of the interviewees and the subjective experiences gathered.

Research limitations/implications: The underlying  phenomenological study is limited to male haute cuisine chefs in five European countries. Future research is planned including
female and male chefs from other countries in order to learn whether similar empirical findings can be obtained.

Practical implications: The paper presents a research process for elucidating cognitive and nebulous phenomena such as creativity and innovation to make them accessible to managers,
researchers, students and policy-makers.

Originality/value: The findings explain the process of elucidating the nature of creativity and innovation through iterative learning from the descriptions of the interviewees and the subjective experiences gathered. Further conceptual and methodological development emerges from investigating interviewees representative of the notion of the extraordinary.

Part-time restaurant employee perceptions of management practices: An empirical investigation

by Caroline Ritchie

A GOOD PRACTICE MODEL FOR ENHANCING MANAGEMENT PRACTICES AMONGST PART-TIME EMPLOYEES IN THE UK RESTAURANT SECTOR

by Caroline Ritchie

Gościnność u barbarzyńców // Hospitality of the barbarians

by Seweryn Szczepanski

„Masovia”, t. 14, Giżycko 2011 (in print)

Gościnność u barbarzyńców.
(streszczenie)

Antyczni i wczesnośredniowieczni autorzy opisujący... more Gościnność u barbarzyńców.
(streszczenie)

Antyczni i wczesnośredniowieczni autorzy opisujący społeczeństwa barbarzyńskie, nierzadko ukazują pozytywny obraz mieszkańców barbaricum. Zarówno Gajusz Juliusz Cezar, jak i piszący ponad sto lat później Publiusz Korneliusz Tacyt ukazują jako jedną z głównych cech Germanów ich gościnność, którą zresztą powszechnie ukazują także autorzy średniowieczni, opisujący ludy pogańskie. Cezar i Tacyt pisząc o cnotach Germanów, stawiali je w opozycji do zgubnej według nich dekadencji Rzymian. Wielu wczesnych autorów chrześcijańskich, szukało nawet w „pogańskiej” gościnności wzorów do naśladowania. Pisarze średniowieczni ubolewali, co prawda nad faktem, że Szwedzi, Słowianie czy Prusowie nie chcą ugiąć się pod jarzmem krzyża, ale dostrzegali ich cnoty, wśród których jedną z najwyraźniejszych okazywała się gościnność. Żaden z autorów nie starał się jednak znaleźć źródła wywyższanej przez siebie gościnności.
Obowiązek udzielania gościny podróżnemu przekazywany przez tradycję, wyrósł z norm religijnych, wspartych mitami, których wspólne treści rozpływały się co prawda z czasem w zindywidualizowanych nakazach, ale w swej głębi nie traciły pierwotnego sensu. Nadal były jednak kontynuowane, aczkolwiek z pewną dozą dystansu. Wspólne praindoeuropejskie źródło językowe, wywodzące zarówno słowo „gość” jak i „duch” od indoeuropejskiego *ghostis łączyć może przybysza z wysłannikiem bogów. Popierają to także mity: Odyseja,  Rigsthula, Fjölsvinnmál, oraz tradycja w postaci „Podania o Piaście” przekazanym przez kronikarza Galla Anonima. Nie bez znaczenia przedstawiają się także przysłowia, takie jak łacińskie: „Hospes hospiti sacer” czy staropolskie: „Gość w dom – Bóg w dom” i „Wszelki duch Pana Boga chwali”.
O obowiązku gościnności informują nas także sagi nordyckie oraz przekazy kronikarzy, żywoty świętych i co niezwykle ważne nakazy prawa zwyczajowego.
Informacje źródłowe w porównaniu z mitami pozwalają nam doszukiwać się pewnej prawidłowości, w której „każda czynność, która ma określony sens uczestniczy w pewien sposób w sacrum” i tym samym uznaje ją za kontynuację boskich wzorców wśród społeczeństw pozostających nadal na poziomie wierzeń archaicznych” Mircea Eliade .

Perceptions and strategies of hospitality and tourism practitioners on social media

by Daniel Leung

Julian Ayeh, Daniel Leung, Norman Au and Rob Law
Published in M. Fuchs, F. Ricci and L. Cantoni (Eds.),... more Julian Ayeh, Daniel Leung, Norman Au and Rob Law
Published in M. Fuchs, F. Ricci and L. Cantoni (Eds.), Information and Communications Technologies in Tourism 2012.

The potential benefits of social media for the promotion of hospitality and tourism businesses have been well acknowledged in the existing literature. Most studies have, however, examined social media use and perceptions from consumers’ perspective. There is limited research addressing how service providers perceive and employ social media to influence the consumer’s decision making process. Using in-depth interviews with hospitality and tourism practitioners in Hong Kong, this study explores practitioners’ perceptions regarding social media and examines the strategies being applied in engaging social media to influence consumers’ decision making. The findings reveal that practitioners generally understand what social media represent and recognise their potential for business promotion as well as the inherent challenges. Furthermore, they employ various social media applications and strategies in attempting to influence consumers’ decision making process. The findings hold implications for both practitioners and researchers.

A troubled past, a challenging present, and a promising future: Tanzania’s tourism development in perspective

by Noel B. Salazar

Salazar, Noel B. 2009. A troubled past, a challenging present, and a promising future? Tanzania’s tourism development in perspective. Tourism Review International, 12(3-4), 259-273.

Despite the many assets the continent possesses, tourism in Africa has mostly operated below its potential, and its... more Despite the many assets the continent possesses, tourism in Africa has mostly operated below its potential, and its often poorly planned development has had irreversible negative consequences for both people and the environment. In order to develop sustainable forms of tourism, respectful of the rich natural and cultural African heritage, industry leaders and policy makers must consider the broader historical and socioeconomic contexts in which tourism is implanting itself. Inspired by an anthropological perspective, this article takes Tanzania as a case study. Tourism in this East African country, as in other African countries, is firmly embedded in encompassing—and sometimes conflicting—processes of localization, nationalization, regionalization, and globalization. Only by having a solid understanding of how these different scales are connected, disconnected, and reconnected, and by taking into account the interests of all stakeholders involved, can we begin to build an integrated African hospitality industry that is sustainable as well as economically beneficial. Archival records and recent ethnographic data are combined to show the kinds of challenges and opportunities this poses in the case of Tanzania.

From local to global (and back): Towards glocal ethnographies of cultural tourism

by Noel B. Salazar

Salazar, Noel B. 2010. From local to global (and back): Towards glocal ethnographies of cultural tourism. In G. Richards & W. Munsters (Eds.), Cultural tourism research methods (pp. 188-198). Wallingford: CABI.

Researching cultural tourism, covering the gamut from global standards of hospitality to dyadic host-guest... more Researching cultural tourism, covering the gamut from global standards of hospitality to dyadic host-guest interactions, is a fascinating but challenging endeavour. Since travel-for-leisure is a multi-layered phenomenon, many studies fail to understand and explain it adequately. Using a research project in Yogyakarta, Indonesia, as an example, I demonstrate how a “glocal ethnography” approach helps to capture the details of the local cultural tourism scene while at the same time it pays attention to how that lived reality is firmly embedded in and continuously interacting with supralocal processes. Cultural tourism offers many possibilities for glocal ethnographies, especially where international tourists meet local manufacturers, retailers, and service providers in the production, representation, and consumption of glocalized tourism goods and services. I illustrate the potential as well as weaknesses of the methodology with ethnographic examples on cultural tour guiding. For those researchers wanting to conduct in-depth studies, glocal ethnography offers a valuable innovative methodology. By engaging in a genuine holistic approach, tourism scholars have a great opportunity to take the lead, thereby demystifying the common stereotype that all they are able to do is applied quantitative research.

The Holy Rite of Disagreement: Hospitality and Theological Discourse from an Abrahamic Perspective

by Jayme Reaves

Investigative Management and Consumer Research on the Internet

by Peter Lugosi

A final version of this paper will be published as Lugosi, P., Janta, H. and Watson, P. (2012) Investigative Management and Consumer Research on the Internet. International Journal of Contemporary Hospitality Management Vol. 24, No. 6. Please consult the final published version if citing.

This paper introduces the notion of Investigative Research on the Internet (IRI) and conceptualises its processes... more This paper introduces the notion of Investigative Research on the Internet (IRI) and conceptualises its processes through the principle of streaming. It discusses the similarities and differences between IRI and netnography and considers various aspects of the IRI process, including site selection, sampling, data collection and analysis. It is argued that streaming can help to understand the processes involved in conducting netnographic research. Moreover, it is suggested that streaming is a more appropriate way to conceptualise some internet-based studies that do not conform to netnographic or ethnographic ideals. Three international empirical cases are used to illustrate the application of IRI and streaming in research on international workers, consumer cultures and on emerging business phenomena.

Core and peripheral employees in hotel operations

by Andrew Lockwood

Psychological climate and psychological empowerment: An exploration in a luxury UK hotel group

by Andrew Lockwood