Enterprise Content Management

CMServer: An Object-Oriented Framework for Website Development and Content Management

by Michael Grossniklaus

Master Thesis, Global Information Systems Group, ETH Zurich (2001)

Providing content for heterogeneous platforms becomes more and more important. With the arrival of new mark-up... more Providing content for heterogeneous platforms becomes more and more important. With the arrival of new mark-up languages such as CHTML or WML, separation of content and layout is a more critical property than ever for any system for website development. In this diploma thesis we present an object-oriented framework for multi-target website development and content management, implementing these key issues based on XML and XSLT.

Information Concepts for Content Management

by Michael Grossniklaus

Proc. WISE Workshops 2002: pp. 150-159

Content delivery is rapidly emerging as a complex systems domain concerned with multi-channel, multi-format... more Content delivery is rapidly emerging as a complex systems domain concerned with multi-channel, multi-format publication of information across user and application domains. A variety of content management solutions have been developed in response to these challenges based on, not only differing technologies, but also heterogeneous approaches. However, none of these present a solution that is both sufficient and consistent. Here we present an analysis of requirements leading to a general model of the information concepts central to content management. This model is the basis for a web content management solution currently under development.

Managing maintenance knowledge in the context of large engineering projects - Theory and case study

by William P. Hall

2003: Hall, W.P. Journal of Information and Knowledge Management, Vol. 2, No. 2 [Corrected version reprinted in Vol. 2, No. 3, pp. 1-17].

Tenix Defence, one of Australia's largest defence contractors, depends on winning bids and managing contracts for... more Tenix Defence, one of Australia's largest defence contractors, depends on winning bids and managing contracts for long-lifecycle engineering projects. The ability to capture, manage and deliver project knowledge in explicit formats is crucial to its success. Tenix is moving from a paradigm of traditional paper documents to electronically managing and automating structured knowledge artefacts in a knowledge management framework based on Karl Popper's (1973) three worlds of knowledge. The new technology captures the authors' implicit knowledge that was inevitably lost when working with paper documents and also moves aspects of personal cognition from the subjective and personal World 2 into the objective, virtual and persistent World 3.

Patterns and Measures of Digitalisation in Business Unit Communication

by Pasi Tyrväinen

Tyrväinen, P., Kilpeläinen, T., and Järvenpää, M., “Patterns and Measures of Digitalisation in Business Unit Communication,” International Journal of Business Information Systems, 1 (1/2), 2005. pp. 199-219.

Business information systems have radically transformed business
processes with the emergence of new digital... more Business information systems have radically transformed business
processes with the emergence of new digital communication forms. However,
employees still communicate verbally and on paper as well. This study analyses
internal and external communication of three business units through an analysis
of 60 to 150 communication genres in each. According to the results, 51% to
59% of internal stored communication was digital adding up to 52–58% when
external communication was included. The degree of internal digitalisation
correlated better with the outbound than with the inbound communication. In
one case, a publication pattern dominated the communication. In another case,
a digitalised supply chain pattern drove the digitalisation. In the third case, the
internal verbal coordination and the publication pattern were both present.
These results suggest that the dominating patterns have major impact on media
selection in organisations and guide the digitalisation and emergence of new
business information systems.
Keywords: digitalisation; business

On Rethinking Organizational Document Genres for Electronic Document Management

by Pasi Tyrväinen

Tyrväinen, P. Päivärinta, T., "On Rethinking Organizational Document Genres for Electronic Document Management," Proceedings of the 32nd Hawaii International Conference on Systems Sciences: Digital Documents, IEEE Computer  Society Press, 1999.

Document management has to be rethinked and clarified in organizations, especially for the coordinated adoption of... more Document management has to be rethinked and clarified in organizations, especially for the coordinated adoption of organization-wide electronic document management systems (EDMSs). This paper reports the identification and evaluation of 11 organizational document genres of an industrial organization by using a framework constituted in an earlier study. The analysis revealed that different features need to be developed for different document genres. The results indicate that universal definitions for a "document" should not be used to envision organizational EDMSs. Rather, organizational document genres and genre systems should be systematically rethinked in collaboration with information systems specialists, organization designers and domain experts.

May Reusable Text-Based Learning Objects Exist? Using Genre Theory for Analysing Reusability of Learning Objects

by Pasi Tyrväinen

Defining Genres and Their Features for Studying Information Reuse: Preliminary Findings

by Pasi Tyrväinen

Possibilities and Constraints for Managing and Reusing Information Content of Structured Documents: The Case of Operation and Maintenance

by Pasi Tyrväinen

On Estimating the Amount of Learning Materials

by Pasi Tyrväinen

The Degree of Digitalization of the Information Overflow

by Pasi Tyrväinen

Designing Training In Manufacturing Organizations Using the Genre-Based Method

by Pasi Tyrväinen

How Digital is Communication In Your Organization? A Metrics and An Analysis Method

by Pasi Tyrväinen

Tyrväinen, P. and Päivärinta, T., "How Digital is Communication in Your Organization? - A Metrics and an Analysis Method," in Camp, O., Filipe, J., Hammoudi, S., and Piattini, M. (eds.) Enterprise Information Systems V, Kluwer Academic Publishers, Dordrecht, Holland, ISBN 1-4020-1726-X, 2004. pp. 258-268.

Introduction to the Enterprise Content Management Minitrack

by Pasi Tyrväinen

Defining Organizational Document Metadata: A Case Beyond Standards

by Pasi Tyrväinen

A Genre-Based Method for Information Systems Planning

by Pasi Tyrväinen

Päivärinta, T. Halttunen, V. Tyrväinen, P., "A Genre-Based Method for Information Systems Planning," Rossi, M. Siau, K. (eds), Information Modelling in the New Millenium, Idea Group Publishing, Hershey PA, 2001, pp. 70-93

Characterizing the Evolving Research on Enterprise Content Management

by Pasi Tyrväinen

Tyrväinen, P., Päivärinta, T., Salminen, A., and Iivari, J., “Characterizing the Evolving Research on Enterprise Content Management,” European Journal of Information Systems 15 (6), December 2006. 627-634.

Innovations in network technologies in the 1990's have provided new ways to store and organize information to be... more Innovations in network technologies in the 1990's have provided new ways to store and organize information to be shared by people and various information systems. The term Enterprise Content Management (ECM) has been widely adopted by software product vendors and practitioners to refer to technologies used to manage the content of assets like documents, web sites, intranets, and extranets In organizational or inter-organizational contexts. Despite this practical interest ECM has received only little attention in the information systems research community. This editorial argues that ECM provides an important and complex subfield of Information Systems. It provides a framework to stimulate and guide future research, and outlines research issues specific to the field of ECM. European Journal of Information Systems (2006) 15, 627–634. doi:10.1057/palgrave.ejis.3000648