Innovating User Value: The Interrelations of Business Model Innovation, Design (Thinking) and the Production of Meaning – A Status-quo of the Current State of Research
Masters Thesis - 2011
We live in a hyper-competitive world, where whole industries either shift towards services or become obsolete due to... more
We live in a hyper-competitive world, where whole industries either shift towards services or become obsolete due to new market entrants, technologies or even social practices. A world, where permanent interactions with customers, fast time-to-market, and the ability to innovate »right« (e.g. the right thing or value) are the key to corporate success. On that score the business sphere isn't getting tired of emphasizing the need for strategic innovation (which means »creating superior customer value«, business model innovations or even the disruption and creation of new markets).
This paper uncovers some of the often overlooked links of design (design thinking, design- driven innovation and service design) to strategic innovation through the lens of »customer value«. It will do so by ...
1) Disenchanting the big corporate rhetoric on above claims by showing that prevailing and too one-sided understandings of strategy and innovation, rather reinforce than escape old industry paradigms.
2) Examining designs still undervalued contributions to strategy-making by approaching business challenges with a user/value-centric and radical service logic.
3) Showing that every dimension of strategic innovation culminates in the concept of perceived user value and meaning, which gets reviewed in detail (dimensions, forms, proper- ties), especially with regards to constructing value propositions.
4) Arguing that the current service design and business model innovation discourses cannot be negotiated separately, as they may be good methodological complements.
So when speaking about the innovation of value for the customer, the paper argues, the above stated and seemingly separated fields intersect. Therefore their most apparent systemic connections and the facilitation of value creation by design are outlined and discussed.
Converging Technologies: The Future of the Global Information Society
First Committee chair report to the UN General Assembly, RSA Information Security Award for Outstanding Achievement (2004).
"Christopher Altman, Chairman of the UNISCA First Committee on Disarmament and International Security, was recently selected as recipient of the RSA Information Security Award for Outstanding Achievement in Government Policy for his report to the General Assembly, "Converging Technologies: The Future of the Global Information Society."
"The RSA Conference and Awards is the world's most prestigious international information security conference for organizations that deploy, develop or investigate security or cryptography."
"Previous RSA Keynote speakers and Awards Recipients include Bill Gates, Microsoft Corporation, US Congressman Tom Davis, and Richard Clarke, former White House Security Advisor. "
The complex web of the global information grid will undergo explosive changes over coming decades. As advances in... more The complex web of the global information grid will undergo explosive changes over coming decades. As advances in science and technology converge, a myriad array of discoveries in biotechnology, nanotechnology and information technology will produce unpredictable effects that must be accounted for in any estimate of what the world will look like in this future. A strategically important feature of this world will be the emerging trend of information warfare. Though still immature at present day, this trend will become increasingly dominant in the years to come. The information warfare of tomorrow will be radically different from its prototype today. No longer will it be confined to the mainframes of the Internet or to corporate databases: the battleground of the future will draw into its scope the scientific advances being made today in bio and nano technologies. The divisions between man and machine will blur. When networked technologies are ubiquitous, a state-sponsored attack on electronic networks can have far-reaching, and devastating, physical consequences.
Practicing Law Without an Office Address: How the Bona Fide Office Requirement Affects Virtual Law Practice
University of Dayton Law Review, Volume 36:1, Winter 2011
This Article will examine virtual law practice as a necessary and inevitable solution to the globalization of law... more This Article will examine virtual law practice as a necessary and inevitable solution to the globalization of law firms and the lack of access to justice in our country, and it will consider how bona fide office requirements in some states may work against this practice management method. Recent changes to the legal profession due to the globalization of law firms, trends in outsourcing of legal services, and the public demand for online legal services all indicate the need for a wider variety of law practice management structures with continued accountability and connection between the legal practitioner and the state bar.
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