Viral contagion and collective speculation: lessons of marketized finance for the networked public sphere
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Viral contagion and collective speculation: lessons of marketized finance for the networked public sphere
Viral contagion and collective speculation: lessons of marketized finance for the networked public sphere
Viral contagion and collective speculation: lessons of marketized finance for the networked
public sphere
Péter Csigó (PhD)
research fellow
Budapest University of Technology and Economics, Dept. of Sociology and Communications
Budapest, Egry József u. 1, 1111
E building, room 715
Tel: 0036703832356
email: csigo@mokk.bme.hu
Introduction
Today, when the connective utopia of social networks sinks into bitter controversy at all levels,
blame falls from all directions on the ultimate „popularity principle underpinning the online
economy of social media”. The popularity principle has been claimed to incite the aggressive
viral spread of sensationalist, tribal, clickbait stories through mechanisms of „friending,
following and trending” (van Dijck 2013:13). „Sharing” has been commonly regarded as the
essential fuel of this threefold popularity engine. Accordingly, users would share contents they
„like” and let them spread quickly (trending) through networks of peers, who „like” each other
(friending) and are keen to follow other peers whom they find „like” themselves (following).
Social networks’ algoritmed news curation services – with their alleged ability to serve each
user’s personal news preferences with contents shared by peers – have widely been thought to
consummate a long-standing process of „media popularization” in which media and
information services move closer and closer to popular audiences and seek to maximally cater
to popular tastes. Scholarly research has grasped social media platforms like Facebook or
Twitter as highly effective popular media services. Research has used the established
vocabularies of popular media research. Indeed, the most discussed aspects of social networks
and algorithmed news curation have all been „issues that have been central to the analysis of
traditional media institutions” (Napoli 2014:354). Critics have discovered in news algorithms
the same bias that formerly had been attributed to earlier popular media forms: the immediate
gratification of popular taste at the expense of democratic values. Defenders have also
mobilized long-known arguments of media as a force of popular emancipation from elite
control.1 The above „import” of former scholarly concepts has followed a similar pattern to the
way web1.0 debates twenty years ago replicated former popular media debates (Miller 2000:2-
3, Spigel 2004:12, Livingstone 2006:19).
Popular media-inspired standard critique has a key inner limitation. The fiercer the critique of
the „tyranny of popularity”, the less space is left to critically examine whether social media
algorithms are indeed able to detect and serve popular news interests. Standard critique of the
„popularity principle” has a tendency to take for granted social networks’ self-presentation as
algorithmic superpowers of news personalization. This is a serious limitation. Today, we are
clearly in a moment of transition when the first wave of the Social Network revolution ends and
a new arrangement is being formed. This moment can hardly be seized solely with a critique
that is complicite with its object in such an essential question.
1
Critics have resuscitated the long-standing popular media criticism that the immediate gratification of popular
taste degrades the quality of public discourse and feeds a „tyranny of the popular”. Critics have referred to:
sensationalism (algorithm driven journalism is „twerking” [Tandoc 2014]), dumbing down and commercialism
(see Rogers 2009; Granka 2010, Foster 2012), spectacular impulses („hackers of attention” see boyd),
segmentation-tribalization (algorithms enclose us into „filter bubbles” [Pariser 2011]), or manipulation (fake
news). By contrast, defenders have pointed to choice, diversity and complexity: selective exposure (it’s
„individuals’ choice” and not algorithmic filtering that causes ideological „bubbbles” – Science Bakshy), the
higher diversity of non-elitist news curation (information diversity may trump filter bubbles Helberger et al
2015), and the very complexity of popular media (there is evidence equally for mainstreaming, polarization and
diversification, but effects are modest – Flaxman).
Following the hint that standard popular media related concepts may not represent in
themselves „a sufficient vocabulary for assessing the intervention of … algorithms” (Gillespie
2011), the following paper takes financial speculation rather than popular media as the model
by analogy of which to analyze and criticize the algorithmed news curation platforms of social
media. I will apply on news algorithms (crowdsourcing based services of „implicite
personalization” [Thurman-Schifferes 2012]) a new vocabulary of brokerage and speculation,
inspired by political economic and ethnographic analyses of financial markets. In contrast to
their standard image as popular media services gratifying users’ personal tastes and
preferences2, the proposed approach identifies algorithmed news recommendation platforms as
brokerage services which accelerate the viral spread of stories that conform with users’
„speculative” expectations about each others’ tastes and preferences. Social networks, in this
view, create a viral contagion of contents which are commonly believed to be popular.
The proposed approach will rethink the key concept of „sharing” as an inherently „speculative”
activity and reconceive the phenomenon of „viral contagion” by the analogy of financial
„bubble-blowing”. My starting point is that news traffic in social media is greatly driven by
users’ speculative expectations about each others’ preferences. Social media platforms
accelerate the viral spread of contents that many users believe to be popular in the crowd and
therefore are willing to share further, to „like”, to click and engage with. Similarly to the
speculative logic of financial trade which urges the investor to buy assets that she expects will
be bought by other investors, social media users are urged to share stories they expect to be
liked by their peers and like stories they expect to truly matter for peers who have shared them.
Users of social media platforms who share stories and follow their peers’ shares are speculating
on the „popular value” of these stories in the same way as investors try to read out the „market
value” of financial assets from other investors’ past and expected trading activity (in a process
to be called „collective valuation”).
2
There are good reasons to argue that the algorithmic personalization of news is not even possible. In a complex
information environment where a very high number of potentially relevant information is produced every day, a
practically infinite number of news packages can be constructed which do not significantly differ from each other
in the personal „relevance” they represent for the user. In 2014, a FB product management director revealed that
in any moment, 1500 potential stories could appear in the News Feed of the average user, and even ten times more
for those with many friends and Page likes. We can assume the number of potentially relevant stories are much
higher today than in 2014, as it depends from the number of friends and Pages liked (both growing quickly every
year, for example, the average user in 2014 liked 50% more Pages than the year before). Out of thousands of
possibly relevant stories, the News Feed reportedly displays 300. This 300 items large personalized news package
is FB’s prime product.
The above numbers give us a hint of the impossibly complex challenge FB takes up when it promises to compile
the most personally relevant News Feed for each user. There is an almost infinite number of ways to select a
hundreds-large news sample from a thousands-large news pool. The possible combinations of selecting a 100
element news sample from a 1000 element news pool amount to a mind-blowingly high, 140 digit number. There
is, thus, an infinite number of possible News Feeds out of which FB’ recommendation service is supposed to
select for the user the one that she would find the most possibly relevant and engaging for herself. This seems to
be quite an impossible task, even for a powerful algorithm that reportedly „looks at 100000 highly personalized
factors”. In a situation when thousands of alternative News Feeds can be compiled that the same user would find
equally engaging or relevant for herself, a strategy of credibly imitating a personalized news service pays off
better than attempting to actually provide it.
If „sharing” is reconceived as an engine of speculation, the most apparent problems of viral
contagion on social media platforms – clickbait contents, fake news, hysteric outrage, tribally
ideological contents (Pariser 2011, Tandoc 2014) – cannot simply be drawn back to users being
genuinely and viscerally interested in such contents (as it is often suggested by critics of the
„attention economy”). This is an illuion maintained by social networks which justify their
power by claiming that the stories they recommend do indeed gratify the personal information
needs of users. Social networks justify this claim with hard statistics of „user engagement”,
which veil the fact that users are not aware of their preferences and their engagements can
neither be seen as an expression of a genuine personal interest. As long as users take peers’
preferences as a proxy to their own personal preferences (as they certainly do in social media)
they will be willing to „engage” with whichever story as long as they believe their peers find
them relevant for themselves. Users’ peer-dependence can be exploited by social networks,
whose main preoccupation lies less in gratifying users’ personal tastes but recommending
contents that suit users’ expectations about their peers’ taste. Social networks fill users’ News
Feeds with stories that users see as popular among peers, and urge users to learn to accept these
as personally highly relevant.
Social networks are able to concentrate more audience engagement on recommended news
stories than these stories’ genuine personal value is relative to other contents. The viral
contagion of recommended stories makes users overestimate the popular value of these stories,
and the overvaluation process runs independently from the genuine personal preferences of
users – reminding to the way in which speculative „bubbles” depart from real-world
„fundamentals” and overvalue the market value of assets in finance. In a similar way as
fraudsters can trigger artificial market demand for assets that investors commonly expect to be
found worthy to buy by other investors, social networks can trigger artificial demand for stories
that users expect to be popular.
The proposed model of speculation resonates well with the emerging scholarly interest in
algorithmic failure and algorithmic stereotyping. It has been recognized recently that the project
of personalized news recommendation may end up in „corrupt personalization, [a] process by
which your attention is drawn to interests that are not your own” (Sandvig 2014). This highly
controversial process can be explained with the proposed model that grasps the viral contagion
of personally recommended news by analogy of „speculative bubble blowing”. This self-driven
process runs independently of whether social networks do indeed assess the user’s personal
taste correctly or – as it is too often the case – their assessments are based on „seriously wrong
and misdirected assumptions”. (Halpern 2016) The proposed speculation model can explain the
seeming paradox that while social networks are „using [their] raw data to come to strange and
wildly erroneous assumptions”, they are also „cashing in on those mistakes” (ibid). This can
happen because users are caught in a „speculative bubble” in which they are keen to engage
with almost any commonsensically popular story if it is displayed in the News Feed and
portrayed as if it was genuinely found most relevant by peers. This speculative „overvaluation”
makes users engage with average, commonsensically and stereotypically popular stories, in the
belief they are personally more relevant than other stories.
The proposed speculation approach fully resonates with another strand of research which
demonstrates – in the fields of labour and insurance markets, among others – that algorithmic
attempts to detect personal profiles inevitably result in stereotyping the personal profiles they
try to identify. The algorithmization of social control leads to coding bigot social stereotypes
into algorithmic models. (O’Neil 2016, Goodman-Flaxman 2016, Sandvig et al. 2016) Research
also documents that expertly and lay observers and users equally are keen to use stereotyped
hints and truisms when making sense of what algorithms do. Such popular „folk theories”
(Eslami et al. 2016), or commentator „guesswork” (Gillespie 2001), popular but unfalsifiable
„bullshit” concepts (Mendelson 2012, Nielsen 2015) revolve all over the social media space,
and are established as „social representations” (Moscovici 2001) that actors – who code,
operate, analyze, criticize and use news algorithms – routinely rely on and use in their
speculation about how algorithms feed us with „popular” stories and how they predict our taste.
The argument of the article, to be developed in in four parts, is as follows. In the first part I will
compare the „liquid intermediation infrastructures” that have emerged both in the financial
sphere and in the networked public sphere through their „post-bureaucratic” transformation in
the past decades. (Csigó 2016)3 These infrastructures have promised to support actors by two
essential features: „algorithmed brokerage” and „collective valuation”. The key goal of
„brokerage” in finance and social networks was the „diversification of portfolios”: new
brokerage infrastructures connected investors with a diverse variety of investment
opportunities, and media users with news from various sources. Key diversified products in the
two spheres have been derivatives and News Feeds. Meanwhile, processes of „collective
valuation” have been established with the aim of supporting individual actors in extracting
individual „profits” from these new diversified products. Collective valuation processes have
produced plausible representations of the collective verdict of all actors („the markets” or „the
crowd” of peers) about the value of diversified products, and urged actors to plan their own
personal pursuits against the background of these collective verdicts (that is, to like contents or
buy assets that are liked or bought by crowds of actors). All investors and users have been urged
to take active part in the collective evaluation process. The essence of collective valuation lies
in actors’ active participation in the exchange of products: trading assets in finance and sharing
stories in social media.
The second part of the paper presents two widely recognized analytical models from the study
of finance. The models have allowed scholars to grasp the basic „speculative” controversies
that undermine the collective valuation process in deregulated financial trade. These
controversies are evocatively described by Keynes’ famous „beauty contest” model (Keynes
1936) and André Orléan’s model on the „autonomy of collective valuation” (Orléan 2004)
which represents a Durkheim inspired French school of political economy called „économie
des conventions” . Both models are important for understanding the speculative nature of
sharing on social media platforms, given that free sharing in the networked public sphere is the
functional equivalent of free trade in the sphere of marketized finance.
The third part of the paper takes inspiration from the two above models to describe how
practices of brokerage and collective valuation have triggered a ranking-driven process of
3
The argument of the article broadly follows the four-part model that I have proposed (Csigó 2016:360-4) to
grasp how liquidization transfigures into speculation in the spheres of mediatized politics and marketized
finance.
artificial overvaluation – or „speculative bubble blowing” – in both spheres. Caught in a
collective speculation process, actors have been lured into heavily overvaluing the „market
value” of overhyped and „overranked” assets in finance and the „popular value” of
recommended news stories in the networked public sphere. The concluding part of the article
argues that the problems of viral contagion can hardly be resolved without fully considering the
logic of speculation which artificially overvalues contents that are commonsensically believed
to resonate with the „popular soul”.
1. Liquid systems of brokerage and collective valuation in finance and the public sphere
The analogy between the „networked public sphere” and the „marketized financial sphere” is
far from arbitrary. Financial (and especially derivative) markets should be regarded as key
models to understand the new public sphere created by social networks, because finance has
been the first sphere of late capitalist society to undergo those fundamental structural
transformations in the 1990es that later have shaped other fields as well, among them social
media. As the rise and glory of deregulated finance clearly prefigures the triumph of social
media platforms, the financial breakdown in 2008 should also be seen as an essential orienting
anchor to handle the present crisis of the networked public sphere.
Speculative tendencies make integral part of the „post-bureaucratic” structural transformations
that in the past decades that have parallelly reshaped the financial sphere and the public sphere,
together with many other fields like politics or cultural industries. Post-bureaucratic processes
of „liquidization” (Bauman 2000) have emerged in reaction to the crisis of the bureaucratic
model (Beniger 1986) of ordering and controlling society. Since the 1970s, worries have
intensified that the bureaucratic “big institutions” of high modern society – like the mass party,
high journalism, mass media, the Fordist factory, and the welfare state itself – are losing their
power to connect social actors. A new conviction emerged that „liquid” – flexible,
individualized, mobile, adaptive – mechanisms are able to satisfy and control the diverse and
fragmented conglomerate of consumers-audiences in late capitalist society.
Since the 1970s and 80s, liquid intermediation infrastructures – free markets, popular media,
social media – have been widely advocated as the most adequate answer to the rising age of
abundance and „plenty”, when scarcity ends and its corresponding model of social ordering,
the model of bureaucratic control over scarce resources, is increasingly discredited (see Csigó
2016: ch.1.5. and p360-82). In the imagined, abundant world of „plenty” (affluent consumer
society plenty of borrowers and investors, and multichannel media plenty of contents and active
users), investment opportunities and media contents of possible interest are being felt to lay
„out there” in abundance, but unseen and unexploited, kept behind bureaucratic fences.
Gatekeepers like banks or media, accordingly, would constantly fail to reflect the very diversity
of options that would be open for actors had these bureaucratic „middlemen” been left out of
the picture.
The new „liquid intermediation infrastructures” have challenged the rigid hierarchies of
bureaucratic institutions, with the promise of fostering a more effective control, while also
opening the space for a more autonomous self-realization and more horizontal self-organization
of social and economic actors. The emerging liquid intermediation infrastructures have
promised to bring flexible and effective new solutions to the problems capital allocation (hence
the liberalization of financial markets), political representation (hence the rise of popular media-
centered, mediatized politics) and news distribution (hence the rise of social networks and their
„networked public sphere”).
The above programme of liberating actors from bureaucratic rule via new „liquid intermediary
infrastructures” has fostered a double creation process: the parallel construction of new systems
of computer-assisted „brokerage” that would connect each actor with a diverse multitude of
opportunities and highly diversified products on the one hand, and systems of „collective
valuation” that would allow actors to rely on collectively judgements in assessing the value of
the „intangible” products created in the process of diversification.
(Brokerage systems: diversification through „repackaging” and „ranking”)
Algorithmed brokerage systems play a key role in „liquidized” spheres, from marketized
finance to the networked public sphere. I define here „brokerage” in the broad terms of network
science, as a flexible „connection making” between so far unconnected entities, a professional
practice of intermediation between diverse sets of actors and items. (Gould – Fernandez 1989)4
In media and in finance, the practice of information brokerage has been focused on
„repackaging” and „ranking”. These practices have promised investors and users to diversify
their investment portfolio and their media diet in a highly complex environmnent.
„Repackaging”, the creation of new and diverse combinations from existing but hardly
accessible products that conventionally had been kept apart by bureaucratic fences has been the
main diversification technique of brokerage services. In the financial sector, the metaphor of
„sausage” has been widely used (O’Neil 2016) as an analogy of „repackaged” financial
instruments. The key „sausages” in the financial sphere have been derivatives, and their
equivalent in the public sphere have been news listings or news feeds.
In finance, derivatives are instruments which combine other, more basic financial assets, like
loans and mortgages, that for long had been „illiquid” (immobile) forms of invested capital in
traditionally regulated banking. During the decades before bank liberalization, bank loans
(mortgages, consumer debt, corporate debt) were objects of a two-side agreement between
creditor banks and debtors, which agreement has been based on the bureaucratic rules of the
bank setting the terms of the credit. (My argument follows Orléan’s [2014:259-61], see also
Csigó [2016:69-77, and chapter 3.1.]). Loans, thus, were immobile forms of capital, “illiquid
and immune to market valuation” (Orléan 2014:259) or in other terms, „collective valuation”
(Orléan 2004). The deregulation of banking, however, has allowed banks to “liquidize” this
capital. In the process of securitization, banks have bundled vast numbers of loans (so far
4
To state the obvious, „media brokerage” is not to be conflated with the work of „data brokers” selling personal
informations.
illiquid assets) into a pool, transferred this pool to an new „intermediary” called a „special
purpose vehicle”. This institution has chunked the pool into new, „repackaged” instruments,
that combined hundreds or thousands of different loans and could be sold directly to investors
as new financial products: derivatives. (see MacKeenzie 2011) Crowds of investors have been
offered the whole ocean of consumer and corporate debt for investment, in the form of
derivatives. In the creation and trade of derivatives, new financial intermediary institutions have
played a key role. A whole new structure of financial intermediation has been built in which
key roles are played less by traditional banks and depositors but new intermediaries that form
a „shadow banking system” (see repowatch.org).
„…traditional “relationship” banking (on balance sheet) was increasingly complemented by
“transactional” banking (largely off balance sheet) based on securitization of traditional bank assets
financed through wholesale funding. A long chain of intermediaries thus developed (the “shadow
banking” system) to link ultimate borrowers and ultimate lenders.” (White 2013:4)
In deregulated finance, „lightly regulated nonbank financial institutions" offer bank-like
services without being submitted to bank regulation. (Volcker 2016:5).
In the networked public sphere, the corresponding new intermediaries are social media
platforms (polls, PR or multichannel media being their predecessors in the analogue world),
and corresponding repackaged products are the News Feeds (equivalents of recommendation
listings in commercial social media) which recombine the news and informations produced by
traditional media actors and gatekeepers. A news feed is a recombination of media contents that
algorithmic „brokers” claim to liberate from the closed platforms of traditional media
companies. Media brokers have regarded contents enclosed in the „walled gardens” of media
channels in a similar way as brokers in finance have seen the illiquid capital enclosed into the
old-style bank: a huge reserve of yet unexploited value. Algorithmed „brokerage” systems of
social media platforms have promised to enable every media user to select from this reserve the
combination of news that best suits her needs.
The other essential brokerage strategy, „ranking”, helps actors to find the most appropriate
items by ranging them into hierarchical order according to their estimated worth (market value
in finance or popular value in media). Most importantly, rankings are supposed to be universally
accepted objective representations of value aggregating all available information that is
scattered across the field.
In the financial sphere, investors buy and sell repackaged securities typically by ranking them
according to their risk and their profitability (negatively, but not deterministically correlated
with risk). In terms of their risk, securities are formally ranked by credit rating agencies who
use complex algorithmic models to range assets into risk categories from excellent to poor,
designated by letters (A, B, C). Super-secure category (AA or AAA rated) securities offer lower
yields than the ones ranged into riskier categories. Meanwhile, the yields of securities in the
same risk category have not been entirely identical. Each security being composed of many
different assets, their issuers have had some space to offer specific yields (called „spreads”)
based on their estimation of how other securities offering similar combinations fare on the
market. Investors have typically ranked securities by their „spreads” and by their risk category,
and used this comparison in deciding which asset to buy (typically as we will see, the most
profitable asset in the super-safe category). This „spreads-ratings nexus” (spread for a given
risk rating) has been established as the very ground on which the market value of securities has
been defined in the market process. (MacKenzie 2011:1786)
In networked news recommendation services, „ranking” and „repackaging” have been closely
integrated from the beginning. Repackaged News Feeds are themselves rankings of news items
which are ranged by their estimated relevance and the observed engagement they are able to
trigger. Here, what is „ranked” is not repackaged products (the News Feed), but the singular
stories of which the News Feed is composed: ranking is inherent and essential to the work of
repackaging itself. The integration of repackaging and ranking, which is a key source of
corrosion, is an open and fundamental attribute of social media platforms, whereas the same
integration (as we wil see) had worked more latently in the financial sphere.
(Collective valuation systems: the empowerment of subordinated roles)
Brokerage systems produce diversified products the value of which is „intangible” and hard to
judge. Thus, liquid infrastructures have fostered processes of „collective valuation” (Orléan
2004) that have been meant to support each actor with instant information about how other
actors evaluate products. In these collective valuation systems, each actor is empowered to
judge the value of products by engaging in their free exchange (trading or sharing) and each
actor is provided with prompt information about how the value of the same products is judged
by similarly positioned peer actors (traders or sharers).
Collective valuation systems in finance and social media have been based on the empowerment
of actors. The clients (investors, audiences) of former bureaucratic institutions (banks, media
organizations) have been liberated from their former dependence on these institutions and their
fixed, predefined products (fixed illiquid assets, edited news products). Empowered clients
have been involved into new and more flexible forms of distribution of products, through freely
buying and selling „repackaged” assets, or freely sharing news and accessing news shared by
others, and taking part in the work of „repackaging”. The above „empowerment” has been based
on the liquification of formerly clear bureaucratic boundaries between institutions (commercial
bank vs. investment bank, bank vs. non-bank in finance; media company vs tech company in
media), between actors’ roles (buyer vs. seller, lender vs. borrower in finance, „gatekeeper” and
„gated” (Shoemaker and Vos, 2009, Barzilai-Nahon 2008), performer and audience in media),
and forms of capital in the field (liquid vs. illiquid in finance, proprietary vs, free-to-share in
media).
Investors and users have been urged to continuously monitor and speculate about the present
and possible future movements of other actors who have been impersonated in third-person
collective figures: „the markets” in finance (Lee and LiPuma 2002:196, Orléan 2004:200) and
„the crowd” (of „people” or „peers” or „friends”) in the media and public sphere. These
assemblies’ „collective wisdom” has been supposed to serve individual actors with more
reliable guidance than what old „gatekeepers” (like banks or media channels) could offer.
Collective judgment has been celebrated as more effective and democratic than bureaucratic
reason, that has been denounced as narrow, biased, elitist, exclusive and sectarian. The best way
to surpass the barriers of bureaucratic coordination, according to the liquid utopia, would lie in
letting the markets themselves set the genuine market value of assets and let the crowd of peers
or people themselves „define what’s news” and what’s the genuine value of stories.
The collective valuation of repackaged products has been expected to help the personal pursuits
of individual actors both in finance and social media. To achieve this, all actors have been
provided with instant information about each others’ moves (instant market reports, instant
„engagement” reports) and have been urged to form their personal strategies against the
background of the moves of their peers („the markets”, „the crowd”). The promise of making
personal gains from collective wisdom (much typical to all speculative thinking) has appeared
in two variations in the two fields.
In finance, the diversity of personal choice is secured by the variety of complex repackaged
derivatives which are not personalized products themselves. All investors trade with the same
derivatives, however, they are allowed to make personal decisions about how to buy and sell
them. Individual investors relate to the movements of „the markets” strategically: they try to
forecast these moves, to buy early when prices turn to rise, and sell early when they start to fall.
These profit-maximizing strategies are believed to be shaped by well-informed individual
considerations, which would all be built into aggregate market demand, making it a genuine
collective judgment, according to the system’s ideology. In contrast to derivatives (being
repackaged by system operators and being freely sold and bought by individual investors who
monitor each others’ behaviour), the News Feed is a heavily personalized product which is
repackaged partly by the crowd itself, bears in itself the wisdom of the crowd, but cannot be
abandoned. The social media user is not allowed to opt out: she cannot choose between different
News Feeds, she has to loyally accept the one she has been offered. The user, however, is still
allowed to choose simply by „engaging”, which personal engagements are algorithmically
monitored and are allowed to shape future news recommendations. In the end, the user is
claimed to have the final word to define, through the choices she makes between the stories
displayed, how her News Feed is compiled. The algorithm is claimed to learn from the user’s
personal choices, to further enhance its recommendations by detecting how the user selectively
engages with the stories that are „liked” in the crowd of peers.
Similarly to brokerage, the system of collective valuation is much more concentrated in the
social media sphere than in the financial sphere: while in the latter, investors make individual
choices and market price aggregates these independent acts of trade, in the social media system,
there is a personal news recommendation „coach” which choses instead of the user and the user
merely approves or reject the algorithm’s choice. Collective valuation is inherent to the work
of repackaging, and is openly integrated with the system of brokerage. The same integration
has been a key cause of corrosion in finance, but it worked more latently than in social media,
as we will see.
3. Two models from finance to grasp „sharing” as „speculation”
Having compared the structural homologies between marketized financial sphere and the
networked public sphere, I will turn now to models that reveal the vulnerability of the collective
valuation process in finance, and I will transfer the same critique to the sphere of social media.
The chronic instability of the financial sphere has made observers recognize long ago that
aggregate trends of market demand cannot be read as a genuine collective vote of investors who
would express their informed personal opinion about the value of assets by freely buying and
selling them. This ideology of the collective valuation system (often called as the Efficient
Market Hypothesis) can be attacked on various grounds. The most known objections have been
made by behavioural economists claiming that personal judgments are not well-informed as
they are shaped by collective manias and „irrational exuberance”. (Shiller) In the followings I
will proceed along another criticism of collective valuation, which associates speculation less
with irrationality than with a specific form of rationality. Speculative reason is based on the
assumption that an actor can effectively estimate the personal value of an intangible (hard-to-
evaluate) product (eg. a financial asset or a news story) by observing the spontaneous verdicts
of „collective valuation” – like the supposed judgment of „the markets” in finance or the alleged
„wisdom of the crowd” in social media – that aggregate other actors’ judgments on the
product’s value.
In the analysis of finance, an important critical approach argues that aggregate market demand
an inadequate tool for genuine collective valuation because it is shaped not simply by actors’
judgement on the value of assets but inevitably also their expectations regarding how the
majority of other investors judges this value. The basic rationale behind this approach may be
grasped with the well-known case of the investor who is willing to buy an overvalued asset
above the price she personally thinks would be its real value, as long as she expects that „the
markets” will continue to buy it and its price will climb further. This simple case is just the
entry point to the hardly controllable spiral of speculative and stereotyped reasoning that is
unleashed in the very moment when the investor’s expectations about other investors’ future
behaviour enter the picture.
A key model to grasp the spiral of speculative expectations in finance is the famous „Keynesian
beauty contest”. Keynes has compared financial speculation with a beauty contest where each
spectator votes on three candidates, and those who have voted on the three actual winners get a
reward. Keynes’ quesion is what spectators should do if they vote not just out of pure
enthusiasm but with an eye on the reward? In this case, they cannot simply vote by their own
taste, instead, they have to guess which candidate will get the most votes. This guess, however,
cannot be simply aimed at genuine popular taste, either, as such a guess would naively assume
that other spectators are voting by their own taste and are not speculating on the future winner.
For a rational voter, the only option is to vote for the contestant whom the voter estimates would
be perceived by the most voters as the most probable winner of the votes. Thus, in the end,
it is not a case of choosing those [faces] which, to the best of one’s judgment, are really the
prettiest, nor even those which average opinion genuinely thinks the prettiest. We have reached
the third degree where we devote our intelligences to anticipating what average opinion expects
the average opinion to be. And there are some, I believe, who practice the fourth, fifth and
higher degrees. (Keynes 2007, 140)
The above three (and higher) degree reflexivity problem jotted down by Keynes points to the
very core of the inner instability of „liquid” systems that causes their immune deficiency to
collective speculation. In the liquid systems of finance and social media, actors are similar to
Keynes’ spectators who do not simply vote for the „prettiest face”: investors do not simply buy
assets they personally find the most worthy, users do not simply share or engage with those
contents they personally find the most relevant. Actors are wary of selecting solely on their own
the most worthy assets or most relevant news, given the complexity of liquid systems and the
abundance of choice. In lack of direct individual experience to assess products’ value, actors in
both spheres turn to the crowd’s wisdom for orientation. They step up to a „second-degree”
level of reflexivity where they try to find out what crowd members (similarly positioned as the
actor herself) genuinely believe to be the most worthy products. For utopists of collective
intelligence – call it „efficient markets” or „wisdom of the crowd” – this second-level
aggregation of first-degree preferences represents a good enough, democratic and efficient
solution. Keynes’ model shows why such a trust invested in second-degree solutions is illusory.
Actors are inevitable doomed to grope in the dark at this „second-degree” level of reflexivity,
as well, as they have no more direct personal knowledge about the „genuine” opinion of the
crowd than about the „genuine” worth of derivatives/contents. Actors who cannot assess the
value of assets or stories on their own (thus, cannot make „first degree” judgments) are neither
capable of directly assessing the verdict of the crowd, either, in a „second-degree” judgment.
Actors who look for collective (second-degree) anchor points for assessing the value of assets
or news will inevitably rely on collective (third-degree) intelligence that helps them assess what
exactly the crowd’s value judgment is and whether this judgment can be trusted. Investors will
trust the crowd’s opinion only as long as they think that others do equally trust the crowd’s
opinion (that a third-degree average opinion justifies the second-degree average opinion).
In consequence, the spiral of speculation does not stand still here, at the third degree, either. On
the financial market, actors cannot fully trust the average opinion of the crowd that bets on the
further rise or fall of asset prices. The individual investor has to monitor how unanimously the
crowd behaves. She monitors whether there exist a stable-enough „average opinion” that the
markets’ actual „average opinion” about an asset’s value (that is, the asset’s actual price) is
right and sustainable in the future. Accordingly, actors are checking whether and when a
significant number of investors start betting against the prevailing „average opinion” about the
sustainability of market price. Actors try to assess significant shifts in „(today’s) average
opinion on (future) average opinion”.
These judgments about the correctness of the crowd’s „third-degree” opinion have partly been
algorithmed in the financial sphere: trading algorithms have been developed to detect those
instances that reasonably represent a shift in the above „average opinion on average opinion”.
The very fact that actors use algorithms to detect such instances is a clear proof of Keynes’
suggestion that the spiral of speculation does not stand still on the third degree, either. Investors
do not trust their individual capacities are enough, so they code all the conventional signs of
such a shift into algorithms and let the software make the work. This is already „fourth-degree”
speculation, as shifts in actual „average opinion” about future „average opinion” are detected
with the help of conventional, sedimented forms of expertly experience (fourth degree average
opinion) on how such shifts happen (an „average opinion about average opinion on average
opinion”). Even a fifth degree may exist where trading algorithms are trained to follow the
moves of those outstanding trading algorithms that have (commonsensically, that is, approved
by a higher, fifth-degree average opinion) proved to be the most successful in predicting such
shifts.
Before turning back to social media, I propose a second model that supplements Keynes’ and
that has been offered by political economist André Orléan (2004, 2014), a key figure in the
French school of thought called „économie des conventions”. Thinking further the process
addressed by Keynes, Orléan argues that the above self-exploding spiral of speculation is
stabilized by the fact that actors base their higher-degree assessments about „average opinion”
not on individual considerations, but on collective conventions of thought that they all accept
and that regulate their common self-understanding. These autonomous, Durkheimian collective
representations – originating in the „shared, historical and cultural points of reference that
define the identity of the group” (2004:211) – shape all actors’ expectations about other actors’
average opinion.
Accordingly, market price in finance can hardly be regarded as a collective vote that aggregates
genuine („exogeneous”) individual opinions (as predicted in the efficient market hypothesis).
This view is right only as long as we are dealing with „first degree” judgments, strictly personal
assessments of assets’ real value. By contrast, the higher we climb on Keynes’ speculative
ladder, the more actors rely on second-, third- and higher degree speculative expectations on
each others’ judgments, the more these considerations will be shaped by autonomous collective
representations, stereotyped communal self-understandings which are evoked as common
orienting points that drive individual actors’ pursuits, in an „endogeneous” (Orléan 2014:65)
process of collective mutual adaptation. Recognizing that on financial markets (where actors’
expectations on each others’ value judgments are essential and more important than their
personal vaue judgments) market demand is shaped by autonomous collective conventions of
field actors’ self-understanding
„leads us to modify profoundly the way in which we understand economic interactions. It brings
to light a new type of reasoning, at odds with the classical individualist model that treats
collective representation as the ’sum’ of individual opinions. Consequently, two levels and two
ways of reasoning coexist, and the articulation between them needs to be analyzed.” (Orléan
2011:208)
Keynes’ and Orléan’s models prefigure this paper’s endeavour to reveal how „popularization”
(the process of detecting and gratifying each user’s personal information needs) feeds inevitably
higher degree processes of „speculation on the popular” which result in the viral contagion of
contents that are not genuinely popular but are collectively expected to be popular.
Distinguishing these two levels and exploring their tensions is essential for understanding the
popular and social media space in which we live. In my recent monograph, I have established
the general claim that „collective speculation on popularity” has grown into an autonomous
cultural structure in „liquid modern” society (Csigó 2016). In the followings I will present, with
the help of Keynes and Orléan, how the networked public sphere and its sharing-based news
distribution model are shaped by self-propelled speculative forces that spread contents which
conform with collective stereotypes on popularity and popular taste.
Social networks’ official ideology presents „sharing” as a „first-degree” activity and veils its
inevitably speculative character. In the social network utopia, sharing is regarded as the prime
vehicle of genuine self-expression. Accordingly, social networks would enable users to express
their personal tastes and opinions through „sharing” and connect users with vital orienting
information about their peers’ sharing activities that would also express peers’ genuine tastes
and opinions. In this vision, algorithmed platformes would seamlessly aggregate users’ genuine
first-degree personal preferences into genuine, unproblematic, transparent second-degree
collective votes: News Feeds that would represent the genuine „average opinion” of the crowd
of peers about what is relevant news today.
However, social media forms a reflexive universe where social media users do not simply
express what they need but also perform themselves in front of their „imagined audiences”.
(Arif et al. 2016; Litt 2012, Abercrombie-Langhurst 1998) Accordingly, an act of „sharing” is
shaped not just by the user’s personal preferences but also her expectations about others’. Social
media users who “like”, “share”, “retweet” or “comment” do not simply express their personal
opinion: they also make speculative bids in a collective popularity hunting game in which all
users „share” and „like” in the hope of gaining affirmation from peers. (see Luckerson 2015,
Eslami et al. 2016 about „liking” toddlers) The majority of users would certainly not share
contents they personally agree with but estimate to be „unpopular” among their peers and risk
to incite negative reactions. Users share stories they expect to be popular, and the stories they
share will also be liked and shared further because those peers themselves expect them to be
„popular” among their own peers, and so on.
The more a news curation algorithm is focused on „sharing” activities, the more its
recommendations will be contaminated by users’ collectively held (self-)stereotyping beliefs
about what is “popular” in the crowd. For, sharing is not just a „first degree” expression of
genuine personal taste („listen, this is relevant for me”) but also inevitably a „second-degree”
estimation of the average taste of the crowd of peers with whom the content is shared („listen,
this may be relevant for all of you”). When social networks’ algorithms track users sharings
(and their engagements with shared contents) and aggregate them into news recommendations,
they do something different from simply aggregating the „first-degree” personal opinions of
users into second-degree collective judgments (the verdict of the crowd). The sharings that
algorithms detect and aggregate bear the mark of users’ second-degree estimations about the
genuine average taste/opinion of the crowd. Algorithms aggregate these estimations into
higher-degree judgements: when they recommend a content that has been shared by many peers,
they construct a (third-degree) average opinion out of peers’ opinions about their own peers’
taste/opinion.
And the process moves beyond the „third degree”. This is because users’ second-degree
judgments about popular taste are in fact never individual. Users can hardly make personal
judgments on „what is news for others”. Their belief that a certain content is „popular” in the
crowd of peers can hardly be imagined as a personal judgement that is formed against the grain.
It is hard to imagine a user taking the following position: „I share a story that I know will be
popular, though I know that most of my peers do not believe it is popular”. In the very moment
when the user activates her expectations about genuine (second-degree) popular taste, she finds
herself being spiralled on the third degree: her expectations about what is popular have to
conform almost necessarily with established, commonsensical collective beliefs on what is
popular („average opinion on average opinion”). Users cannot access individually the genuine
„second-degree” opinion of the crowd, therefore they follow users’ commonsensical average
opinion about popular opinion. Users inevitably rely on a higher, „third degree” collective
wisdom in anticipating „what is relevant news for others” in the same way as, one degree lower
on the ladder of speculation, they depended on „second-degree” collective wisdom in judging
„what is relevant news for me”.
News algorithms aggregare „sharings” which are themselves combinations of users’ second-
degree judgements about the opinion of the crowd and third-degree judgements about the
„average opinion on average opinion” that each user tries to follow when judging which content
is „popular enough” to be shared. In fact, when news algorithms recommend the most
shared/commented/liked contents, they aggregate users second- and third-degree judgements
into an even higher level „average opinion”. These third- and fourth-degree „average opinions”
represent what „the most people believe to be judged by the most people as popular”.
Algorithms recommend contents which fit the most with the most collectively approved, most
commonsensical beliefs about what is popular.
4. Ranking-driven bubble blowing in finance and social media
Social networks’ news algorithms recommend contents that conform with actors’ commonly
held stereotypes on popularity, and their main effect lies in teaching users to accept as
personally relevant contents that are commonsensically popular. Pretending that „sharings”
express genuine relevance judgments („first-degree” personal opinions), social networks urge
users to learn to accept as personally relevant those stories that they expect to be relevant for
their peers („second-degree” expectations). The conflation can be made on the ground that users
and peers share the same common truisms about what is popular (third-degree expectations,
collective beliefs on popular taste, „average opinion on average opinion”), thus, stories that
sound for peers „popular” and thus shareable will sound „popular” for users, too, guaranteeing
the frictionless operation of the speculative contagion engine. 5
The last element of the puzzle is to show that the infrastructure of Facebook and Twitter is able
to mechanically concentrate user engagement on stories that are widely believed to be popular
and are thus widely shared by peers. The mechanical concentration of actors’ engagement is
vital in the mechanism of portraying commonsensically popular contents more relevant than
their actual personal worth relative to other contents. The above mechanism of „artificial
overvaluing” drives viral contagion on social media platforms, and the process called „bubble
blowing” in finance.
The common „speculative” defect of liquid brokerage systems that leads to bubble blowing in
finance and the networked public sphere is that they cannot hold in balance their key
constitutive components: repackaging, ranking and collective valuation. „Liquid” systems
would be effective and functional only if they could guarantee the autonomy of these key
constitutive elements. However, one of the three elements, ranking, tends to grow into a self-
5
Most important is to note here an essential aspect of news algorithms, which is that they construct third-degree
stereotypes about popularity in a personalized form. News algorithms feed each user with her favourite
stereotypes on popularity. The process of personalized stereotyping, serving the user with the personally most
attractive combination of stereotypically popular stories, may well be analyzed by the model of „cold reading”,
the well-known process of fake personalization in fortune telling (Forer 1949). This essential aspect of
algorithms’ operation, unfortunately, will have to be explained in another paper.
driven process that can colonize the systems of algorithmed brokerage and of collective
valuation. In the networked public sphere just as at derivative markets, „ratings become rules”
[MacKenzie 2011:84] on which all actors depend. This allows system operators to trick actors
into overestimating the value of highly ranked products. The above „ranking-based
overvaluation” lies in the core of the speculation bias of „liquid intermediation systems”.
Research of derivative markets before 2008 shows that individual investors have by far too
mechanically followed „the markets” and credit ratings to find out what is the most profitable
and least risky offer. Investors mechanically followed the herd that went after the sexiest offer,
and never questioned whether credit rating agencies estimated the risk of the asset accurately.
This mechanical acceptance has allowed powerful insiders – who knew how to game (trick,
influence, bribe) credit ratings agencies – to mechanically orient the crowd to highly risky
assets. It was enough to hide toxic loans into fancy new derivatives properly designed in a way
that they would be routinely rated as super-safe by agencies, and „the markets” predictably
went crazy (falsely believing that their relatively higher spreads represented a fantastic
investment opportunity in the super-safe category, while in fact, much higher spreads should
have been offered, given the extreme risk of default which had not been properly expressed in
credit ratings). Fraudsters could make arbitrage profits by pulling the strings of the crowd and
mechanically triggering a fake market demand for valueless assets. As a derivative issuer
expressed, “the whole market is rating-agency-driven at some level. . . . It’s just that there are
investors who are constrained by ratings. . . and that creates value for everyone else and we’re
in the business of exploiting that.” (MacKenzie 2011:1786)
Since the infrastructure of social networks – as I have shown – is much more concentrated than
derivative markets are, and it is arguable that system operators can drive users’ engagements
even more mechanically than fraudsters could drive demand for fake financial products in pre-
2008 finance. On social media platforms, the News Feed directly establishes the mechanically
driven market demand that fraudsters in finance could create only with indirect means through
the hidden manipulation of brokerage and of collective valuation.
As recommendation algorithms serve passive users who are not willing to actively personalize
their news diet for themselves (Thurman-Schifferes 2012), operators like Facebook or Twitter
can expect with all reason that users will mechanically approve news stories ranked in the higher
strata of their News Feeds as of high personal value. The mechanistic attitude of users to accept
the highest ranked offer has been documented long ago in relation to search engine rankings
where users have been shown to „have high confidence in the search engine’s ranking” and „try
out the top ranked results even if these results are perceived as less relevant for the task”. (Guan-
Cutrell 2007) Social media users also tend to mechanically follow what the News Feed offers,
and operators of Facebook or Twitter have good reasons to expect that, within the limits of
common sense, they will engage with whichever content is recommended to them. Facebook
and Twitter fully exploit users’ opportunistic stance of settling with „good enough” results. This
allows for the companies to create artificial demand and pretend that users’ engagement marks
the satisfaction of their genuine personal needs. The News Feed is believed to correctly
represent (Eslami et al 2015)6 the genuine verdict of the crowd of peers about „what is news
today” in a similar way as price movement is believed to express the genuine verdict of the
markets or as credit ratings are believed to represent the best possible estimation of risk.
Users’ mechanically triggered engagements with stories „shared” by others are immediately
detected and fed back into the system, in the form of recommendations instantly displayed in
the personal News Feeds of other users who will also mechanically „engage” with these
contents, and so on. The system lubricates the quick viral spread of contents that crowd-
dependent actors believe to matter to the crowd. Social networks, in a word, can trigger „chain
reactions” of sharing and liking and seemingly „make popular” what actors believe to be
popular, in a fraudulent self-fulfilling prophecy that is typical to the delusive effects of
speculative bubble blowing that artificially increases the value of products that are expected to
be highly appreciated by others (independently of its „fundamental” value).
Seen from the above vantage point, the expansive viral spread of clickbait or hysterical or tribal
stories reads less as a popularity-hunting „race to the bottom” than a self-propelled process of
„speculative bubble blowing” that departs from the „fundamentals” of popular opinion
formation, because it falsely depicts „shared” contents more popular than they actually are.
Conclusion
Social networks are not simply popular media infrastructures that immediately gratifiy popular
taste. They are equally „speculation infrastructures” that accelerate and massify the flow of
stereotyped information about popular taste. „Popularization” and „speculation on popularity”
are heavily interwined structural processes which are opposed and coexistent at the same time,
as are the positive and negative poles of a magnetic field. In the schizophrenic, „popular-
speculative” media universe where social networks belong, wherever an attempt – algorithmed
or non-algorithmed – is made to suit public discourse to popular taste, speculative forces are
inevitably unleashed by actors who mobilize collective beliefs to make sense of the alchemy of
popular success (Csigó 2016).
It is vital to distinguish the above twin processes analytically and to address news
recommendation algorithms as potential culmination points of both. Understanding the double
character of news recommendation algorithms, how they maintain a „magnetic field” stabilized
by contrary forces of „popularization” and of „speculation on popularity”, is vital for a more
effective challenge of their too often dysfunctional operation. The corrosive effects of social
networks on the public sphere will have to be located in the tensionful space that opens up
between the two above contrasting logics: the popular race to the bottom which closes in to the
popular ground and the speculative bubble blowing which departs from the popular ground.
The very problem with Facebook or Twitter is that social networks exaggerate the popular value
of stories that many users think to be popular, and maintain a speculative opinion climate, a
„bubble”, where it becomes impossible to assess the real, fundamental value of stories for users
and the these latters’ real, fundamental news preferences. The key indeces that they use to
6
Many users of social networks believe that their News Feeds precisely report on everything their peers have
found important for themselves in a given day (many users are not aware even of the existence of a news curation
algorithm).
document the popularity of contents – like click numbers, likes, shares, or other forms of
„engagement” – lose their very meaning in the bubble-like opinion climate of the networked
public sphere. In a „speculative” environment such as Facebook’s or Twitter’s, it becomes
impossible to tell, when users are found to „engage” with ideologically consonant, or
sensational, or simplistic, or hysterical, or fake etc. contents, this is whether because these
contents actually resonate with their genuine personal taste, or because they believe these
contents are popular, attractive, relevant for the crowd.
The key structural tension between genuine personalization (closing in to the popular ground)
and speculative bubble blowing (departing from the popular ground) reveals the very
„counterperformative” nature of liquidization processes which actively undermine the world
they promise to create. (MacKenzie 2006, Csigó 2016:142) In finance, the liquidization of
capital allocation has promised more safety and risk control, a „Great Moderation”, a more
inclusive bank system, more loans for less solvent borrowers, higher profits for capital investors
– and the process ended up in concentrating risk, in erasing profits, in chaos and breakdown. In
the networked public sphere, the utopian promise has been to „give people the power to share”
and „give everyone voice” in a new, „connected world” (see Carmody 2012), and the process
has established a speculative opinion climate, a „bubble” in which the most stereotypically
„popular” – scandalous, hysterical, aggressive, spectacular – contents are allowed to spread,
aggressively silencing other voices. The bubble-like acceleration and expansion of
stereotypically „popular” contents is extremely dangereous to the democratic public sphere,
because it makes processes of popular opinion formation the pray of predatory trolls and
manipulators, in a similar process as in finance, where the „liquid” capital allocation system
has allowed for „predatory lending”, the deliberate production of trash assets for realizing
arbitrage profits. In the networked public sphere, the bubble blowing process aggressively
silences users’ real-world affinities and opinions that are much more varied than what the viral
contagion of allegedly „popular” contents suggests.
The post-bureaucratic revolution that has sought to replace large media organizations with self-
regulating collectivities and liquid brokerage infrastructures has created its own news ecology
which fosters the quick spread of news that are commonly and stereotypically believed to be
popular. The proposed critique of post-bureaucratic reason and collective speculation connects
with important efforts to deconstruct the liquid utopia and to rehabilitate the values of
newsmaking by bureaucratic press organizations. Critics of the „peer production consensus”
(Kreiss et al. 2011) and of the „Future of News consensus” (Starkman 2011) have persuasively
pointed out the flaws of a public information ecosystem that is too strongly shaped by the
connective, liquid utopia of networked communities „defining what’s news” for themselves.
"When you take away bureaucracy and hierarchy ... you take away the ability to negotiate …
on explicit terms. And you replace it with charisma, with cool, with shared but unspoken
perceptions of power. You replace it with the cultural forces that guide our behavior in the
absence of rules.” (Turner 2017) Among these cultural forces, a key role is played by the
common stereotypes we maintain on each other, collective representations and myths that have
grown into rule-setting structural forces as they have occupied the place of vaning bureaucratic
(press and also representative political) institutions.
The controversies of the social network endeavour have made it clear that the undeniable
distorsions of the former, centralized media system cannot be resolved simply by sidelining
gatekeepers and letting the „liberated” information flow freely on algorithmed platforms from
users to users. Seen from the proposed speculation viewpoint, the sobering conclusion is that
the traffic of public information is inevitably forced behind fences: if not by old gatekeepers,
then by users themselves who take their place in „defining what’s news” and submit news traffic
to their common speculative stereotypes about what matters to „people like me” and to „people”
in general (this contourlessness of the „imagined audience” [Litt 2012] is documented in
Bortree 2005).
Algorithmed news services, in spite of (or in fact, because of)7 all their efforts to articulate the
genuine preferences of the popular audience in their real diversity, have become the prime
medium expressing and vindicating – not simply popular voice, but – the unchallengeable
stereotypes that our popular media-saturated societies collectively maintain about themselves.
Without profound systemic reform similar in spirit to what has been proposed to cure the
„systemic excesses” of the new financial intermediation system (Pozsar 2013), social networks
and news algorithms will continue to glorify, under the pseudonyms of „sharing”, „giving
voice” or the „wisdom of the crowd”, our societies’ most commonsensical and too often
fatalistic and debilitating understandings of their own popular media-immersed lives.
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